Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Volunteer Experience
Research Assistant
Timeline
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Keyi Yang

New York,NY

Summary

Results-driven Educational and Developmental Psychology professional with a strong academic foundation from top-tier institutions. Expertise in project management and strategic planning, combined with technical proficiency in Python, SPSS, and NVivo. Demonstrated success in enhancing customer experience and stakeholder engagement while fostering cross-team collaboration. Committed to driving operational efficiency and innovative solutions within fast-paced environments.

Overview

3
3
years of professional experience

Work History

Acting Assistant, Legal Department

Shanghai Futures Exchange
Shanghai, China
06.2024 - 08.2024

Website Development for Legal Promotion - 1 website and 1 content column - Comparative Analysis and Project Management Skills:

Conducted a comparative analysis of eight peer companies’ goals, promotional strategies, and website designs. Assessed the strengths and weaknesses of the existing platform from aspects such as systematic design, interactivity, storytelling, visualization, and compliance, proposing optimization strategies that were adopted.

Compliance and Legal Promotion System Design - Coordinated 5 departments and 30 companies - Project Management and Communication Skills:

Participated in the development of legal promotion strategies for the Shanghai Futures Exchange, including designing the website, annual promotion plan, internal coordination, and external partnerships. Delivered an annual project schedule detailing forums, visuals, videos, and systematic training programs, contributing to execution.

Production and Dissemination of Legal and Compliance Media Campaigns - 2 million views - Fast Learning and Resource Coordination Skills:

Collaborated with three production companies to finalize content for two promotional videos and six infographics. Distributed materials on national platforms, achieving 2 million views, and receiving positive feedback.

Group Manager

National Health Service (NHS)
London, UK
03.2023 - 07.2023

Organ Donation Regulations Training and Course Design - 1,500 participants - Fast Learning and Project Coordination Skills:

Participated in planning and designing training programs for NHS organ donation regulations, covering courses for four schools and faculty training sessions, influencing over 1,500 participants, with a satisfaction rate of 98%. Simplified complex regulations into clear, interactive course content.

NHS Health Training Projects - 3 training programs across 12 schools - Team Leadership and External Communication Skills:

Led a 5-member intern team in executing three training programs. Established partnerships with 12 schools, and ensured smooth execution through efficient task allocation and coordination.

Entrepreneur

Small-Scale Mental Health Enterprise
Shanghai, China
03.2022 - 03.2024

Startup and Market Positioning - ¥50,000 seed funding - Strategic Planning and Resource Optimization:
Built the framework for a small mental health enterprise from scratch. Drafted a business plan, secured ¥50,000 in seed funding, defined the target audience, and developed data-driven service and marketing strategies. Achieved stable operations and early profitability.

Development of Psychological Interventions and Outcome Evaluation - Over 60 clients served - Innovation in Services and User Experience:

Designed mindfulness and behavioral therapy-based interventions, and created a simple emotional tracking tool for clients. Served over 60 clients, achieving an 85% satisfaction rate. Enhanced user experience through ongoing product and service optimization.

Social Media Content Planning and Promotion - 14,000 followers - Precise Targeting and Brand Building:
Managed social media platforms, creating and posting psychological health-related content. Attracted over 14,000 followers, establishing a steady, potential customer base.

Entrepreneur

Cross-Border E-Commerce
Shanghai, China
10.2024 - Current

Ecosystem Development and Market Entry Strategy - Covering Saudi Arabia and UAE - Resource Integration:

Led a Middle East-focused e-commerce project, integrating logistics, distribution, and retail partnerships in Saudi Arabia and the UAE. Ensured cultural adaptability and competitive advantages for high-end traditional, and smart home products.

Value Chain Optimization and Operational Synergy - 30% improvement in logistics efficiency - Systematic Thinking and Process Optimization:

Introduced a Just-In-Time (JIT) production model and integrated global logistics resources, optimizing supply chain processes and shortening delivery times in Saudi Arabia to 3–5 days.

Customer Experience and Personalization - 95% satisfaction, 20% premium pricing - Market Differentiation and User-Centered Innovation:

Developed culturally sensitive smart furniture and high-end products, such as Islamic geometric pattern-based smart locks, and automated therapeutic furniture. Achieved a 95% satisfaction rate, and improved price premiums by 20%.

Education

Developmental Psychology and Counseling -

Columbia University
true
11.2024

Bachelor of Education -

University College London (UCL)
09.2024

Skills

  • Basic Python
  • NVivo
  • Microsoft Office
  • SPSS
  • Data Analytics
  • Project Management
  • Process Improvement
  • Strategic Planning
  • Growth Strategy
  • Customer Experience
  • Innovation Strategy
  • Stakeholder Management
  • Report Preparation
  • Presentation Skills
  • System Optimization

Languages

  • English, Fluent: IELTS (7.5); GRE (336)
  • Mandarin, Native
  • French, Beginner

Hobbies

  • Hiking
  • Rock Climbing
  • Squash
  • Equestrian
  • Meditation

Volunteer Experience

Social Justice and Educational Empowerment Project, January 2023-May 2024, London, UK

Social Justice Report Writing and Student Empowerment - Covered 300 students - Strategic lnsights and Policy Recommendations:
Participated in weekly social justice workshops. Collaborated with Citizen UK to co-author the report "Why Every Child Deserves Access," focusing on immigrant children's needs and rights. The
report covered 300 students and received media coverage.

Facilitating Non-Profit Collaborations and Academic Support . Supported 37 students - Teamwork and Results-Driven Approach:
Coordinated with Citizen Uk and Coach Bright to provide free A-level and IGCSE tutoring to low-income, immigrant students. Supported 37 students in achieving significant academic improvements through resource optimization and volunteer training.

Research Assistant

East China Normal University, December 2023-April 2024, Shanghai, China
Large Language Model-Assisted Behavioral lntervention - 60 families involved - Technological Innovation and Data-Driven Approach: 

Drafted IRB protocols, ensuring ethical compliance and pre-registration. Developed dynamic prompt-generation technology for interacting with children with autism using Python’s LangChain framework. Recruited 60 families and optimized intervention outcomes with pre-intervention parental training.
University College London, October 2023-February 2024, London, UK
AI Chatbots Psychological Intervention Study - 120 participants - Technical Validation and Data Analysis:
Reviewed 70 academic papers and designed a randomized controlled trial comparing AI chatbots interventions to "Wizard of Oz" simulations. Collected and analyzed data from 120 participants using Qualtrics and R, validating the chatbots efficacy in mental health interventions.

Timeline

Entrepreneur

Cross-Border E-Commerce
10.2024 - Current

Acting Assistant, Legal Department

Shanghai Futures Exchange
06.2024 - 08.2024

Group Manager

National Health Service (NHS)
03.2023 - 07.2023

Entrepreneur

Small-Scale Mental Health Enterprise
03.2022 - 03.2024

Developmental Psychology and Counseling -

Columbia University

Bachelor of Education -

University College London (UCL)
Keyi Yang