Keyla Montano
Woodbridge,VA
Summary
A dedicated and driven professional with excellent multitasking, organizational, and time-management abilities. Proficient in promoting products and increasing sales through effective customer interaction, suggesting additional purchases to raise revenue, while ensuring a positive shopping experience that fosters customer loyalty.
Experienced with merchandise exchange protocols, and flexible when adapting to new processes and systems. A responsible and motivated student, eager to apply learned knowledge in a professional setting, and gain practical experience. Strong technical skills with various software and applications, capable of handling complex tasks while maintaining high efficiency and quality.
Overview
5
5
years of professional experience
Work History
Cashier
TJX Companies
Woodbridge, VA
09.2024 - Current
- Offered customers carry-out service at completion of transaction.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
Jewelry Sales Associate
TJX Companies
Woodbridge, VA
09.2024 - Current
- Engaged in suggestive selling techniques to increase sales volume.
- Cleaned shelves, counters and tables to maintain organized store.
- Advised customers on the selection of products based on their needs and preferences.
- Described merchandise and explained use, operation and care.
Associate
TJX Companies
Fairfax, VA
09.2024 - Current
- Performed physical inventory counts to ensure accuracy of inventory records.
- Tracked prize inventory, replenishing stock.
- Developed and maintained relationships with clients and vendors.
- Provided customer service support for inquiries, complaints, and returns.
Notary Public
Keyla Montano
Woodbridge, VA
01.2024 - Current
- Translated legal documents accurately.
- Authenticated and notarized legal documents to ensure their validity.
- Verified and certified signatures on official documents to prevent fraud.
- Monitored expiration dates on customer IDs for accuracy and validity.
Secretary
Grover Montano Corp
Woodbridge, VA
02.2021 - 06.2024
- Coordinated and organized the employer's hourly schedule.
- Arranged and maintained the employer's daily calendar.
- Coordinated the distribution of work tickets and route maps for drivers.
- Managed the allocation of work tickets and route instructions for truck drivers.
Bookkeeper
Grover Montano Corp
Woodbridge, VA
02.2021 - 06.2024
- Documented delivery information, updating after each stop.
- Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
- Maintained accurate records of employee time cards and attendance records.
- Managed weekly payroll duties and submitted data to payroll contractor.
Customer Service
Marshalls & HomeGoods
Woodbridge, VA
07.2020 - 08.2020
- Greeted customers and provided exceptional customer service.
- Greeted visitors and provided customer service assistance.
- Provided excellent customer service during every journey.
- Provided customer service assistance when needed.
Store Associate
Marshalls & HomeGoods
Woodbridge, VA
07.2020 - 08.2020
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Assisted customers in locating products throughout the store.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Backroom Associate
Marshalls & HomeGoods
Woodbridge, VA
07.2020 - 08.2020
- Ensured all safety regulations were followed while performing duties.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Organized stockroom to ensure easy access to products.
- Kept stockroom clean and neat for maximum productivity.
- Provided customer service support when needed on the sales floor.
Education
Associate of Business Administration -
Northern Virginia Community College
Annandale, VA05-2025
Notary Public -
Commonwealth of Virginia
9311 Lee Ave, Manassas, VA 2011001-2024
High School Diploma -
Potomac Senior High School
3401 Panther Pride Dr, Dumfries, VA 2202608-2019
Skills
- Returns processing
- Drawer balancing
- Product restocking
- Payment collection
- Ordering and stocking
- Money handling
- Team collaboration
- Customer assistance
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Cashier
TJX Companies
09.2024 - Current
Jewelry Sales Associate
TJX Companies
09.2024 - Current
Associate
TJX Companies
09.2024 - Current
Notary Public
Keyla Montano
01.2024 - Current
Secretary
Grover Montano Corp
02.2021 - 06.2024
Bookkeeper
Grover Montano Corp
02.2021 - 06.2024
Customer Service
Marshalls & HomeGoods
07.2020 - 08.2020
Store Associate
Marshalls & HomeGoods
07.2020 - 08.2020
Backroom Associate
Marshalls & HomeGoods
07.2020 - 08.2020
Associate of Business Administration -
Northern Virginia Community College
Notary Public -
Commonwealth of Virginia
High School Diploma -
Potomac Senior High School
Similar Profiles
Maria FedericoMaria Federico
Merchandise Assistant at The TJX Companies, Inc.Merchandise Assistant at The TJX Companies, Inc.
Connor JohnstonConnor Johnston
Power BI & Automation Engineer at The TJX Companies, Inc.Power BI & Automation Engineer at The TJX Companies, Inc.
Keegan JacksonKeegan Jackson
Key Carrier at TJX Companies, MarshallsKey Carrier at TJX Companies, Marshalls
Rebecca HernandezRebecca Hernandez
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Kiet NguyenKiet Nguyen
Lease Contracting Officer/Realty Specialist at U.S. Department of AgricultureLease Contracting Officer/Realty Specialist at U.S. Department of Agriculture