Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keyla Alarcon

Laredo,Texas

Summary

Self-motivated professional highly experienced in guest and hospice service. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

Work History

Front Desk Clerk

Alvarez Jr Norberto MD
Laredo, Texas
10.2023 - 03.2024
  • Scheduled wake-up calls for guests who requested them.
  • Organized files for easy retrieval when needed by management staff members.
  • Processed payments accurately and efficiently.
  • Assisted in resolving customer complaints and inquiries in a timely manner.
  • Prepared documents related to guest accounts including invoices, reservations.
  • Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
  • Maintained accurate records of all guests' stays and charges.
  • Send prescriptions to Pharmacy
  • Scan lab results

Education

Certified PTA & NA - Certified Patient Care Technician & Nurse Aide

South Texas Training Center
Laredo
04-2024

Skills

  • Multi-Line Phone Systems
  • Hospitality Management
  • Attractions and amenities knowledgeable
  • Guest Relations
  • Customer Service
  • Guest Reception
  • File Management

Languages

Spanish
Professional

Timeline

Front Desk Clerk

Alvarez Jr Norberto MD
10.2023 - 03.2024

Certified PTA & NA - Certified Patient Care Technician & Nurse Aide

South Texas Training Center
Keyla Alarcon