Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Key Skills And Knowledge
Certification
Languages
Timeline
Generic
Keyla Carpio

Keyla Carpio

Bluefields

Summary

I am a person who wants to improve and who seeks to give the best in the job I am going to do.

Hospitality professional prepared for roles demanding high standards and focus on results. Proven ability to ensure top-notch service and maintain cleanliness and order in buffet settings. Valued for strong collaboration skills and reliability in dynamic situations. Expertise in food safety, customer service, and organizational skills.


Experienced with maintaining cleanliness and order in buffet areas. Utilizes effective communication and teamwork to ensure smooth operations. Knowledge of food safety standards and customer service best practices.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Buffet Steward

La Fogata Restaurant Bar
02.2021 - Current
  • Enhanced customer satisfaction by efficiently managing the buffet line and ensuring a constant supply of fresh food items.
  • Contributed to overall revenue growth by upselling special menu items when appropriate, enhancing guest satisfaction and increasing sales.
  • Successfully managed high-volume periods through effective communication with kitchen staff and diligent attention to detail on the buffet line.
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns, fostering a positive dining environment.

Hotel Room Attendant

Hotel Casa Royale
10.2018 - 07.2020
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive year round.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.

Housekeeping Room Attendant

Mini Hotel & Cafetin Central
01.2014 - 08.2017
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Education

No Degree - BACHELOR

Saint Rose Public School
Bluefields,Nicaragua
11-2013

Skills

  • Attention to details
  • Adaptation to work
  • Customer Support
  • Food safety compliance
  • Teamwork
  • Attention to detail

Accomplishments

  • Cleaned an average of 8 rooms per day.
  • Cleaned and replenished supplies for up to 8 rooms per shift.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Personal Information

  • Date of Birth: 04/29/95
  • Nationality: Nicaraguan
  • Marital Status: Single

Key Skills And Knowledge

Attention to details, Adaptation to work, Customer Support, Honesty, Availability, Kindness, Responsible

Certification

  • While there are no widely recognized professional certifications or licenses specifically required for maids and housekeeping cleaners on a broad scale, especially in private domestic settings, there are several relevant certifications that could enhance the employability and professionalism of individuals in this occupation. However, it's important to note that most employers in this field may not explicitly seek these credentials but having them can demonstrate a commitment to professionalism and skill development. Here is a list of applicable certifications and training programs that could be beneficial, .

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Buffet Steward

La Fogata Restaurant Bar
02.2021 - Current

Hotel Room Attendant

Hotel Casa Royale
10.2018 - 07.2020

Housekeeping Room Attendant

Mini Hotel & Cafetin Central
01.2014 - 08.2017
  • While there are no widely recognized professional certifications or licenses specifically required for maids and housekeeping cleaners on a broad scale, especially in private domestic settings, there are several relevant certifications that could enhance the employability and professionalism of individuals in this occupation. However, it's important to note that most employers in this field may not explicitly seek these credentials but having them can demonstrate a commitment to professionalism and skill development. Here is a list of applicable certifications and training programs that could be beneficial, .

No Degree - BACHELOR

Saint Rose Public School
Keyla Carpio