Keyla Ellington

A Military Veteran with a current Secret Security Clearance and over 5 years of proven experience in customer service, logistics and project management. Accomplished measurable results while leading teams in a dynamic, fast-paced environment. Possess a comprehensive background in Training, Personnel Management, Strategic Planning, Mentoring/Instruction, and Quality Control Analysis, derived from conducting domestic and global operations. A visionary leader who provides defined direction for development and growth, assessment of outcomes, and return on investment. Unsurpassed ability to build multi-disciplined cohesive teams that develop astute and effective solutions to uncertain, complex, and ambiguous challenges. Career supported by extensive job experience and diverse programs. Well-qualified and proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

• Organized and Motivated, Skilled in maintaining order, juggling multiple calendars, and ensuring schedule organization/management. Able to seamlessly multi-task long and short-term priorities to generate desired results. Adept at creating travel itineraries, booking travel arrangements, and ensuring ease of travel.
• Independent and Team Player, Enjoy collaborating with colleagues, clients, and customers, as well as completing tasks independently. Eager to motivate and inspire others to deliver their best.
• Client Engagement, Sustained relationships with a complex portfolio of nearly 200 clients to identify potential areas for financial growth while mitigating grievances by adhering to prescribed tax filing codes.