Keyla Esquivel
Miami,FLORIDA
Summary
Hardworking and dedicated with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excel in calendar management, scheduling, data entry and database administration.
Overview
6
6
years of professional experience
Work History
Secretary
Power Mechanical Inc
12.2017 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed vendor relations ensuring the best quality services at competitive prices while maintaining strong partnerships.
- Filed paperwork and organized computer-based information.
Front Desk Receptionist
Michael D Feldman DO
01.2022 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed data entry and filing to keep records updated for easy retrieval.
Sales Clerk
Gables Motorsports
10.2020 - 12.2021
- Assisted in visual merchandising, creating attractive displays to drive customer engagement.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Collaborated with fellow associates to meet daily sales targets, supporting overall store success.
- Organized and maintained comprehensive client databases, ensuring accurate record-keeping and easy access for the entire team.
Cashier
ACE Hardware
06.2019 - 09.2020
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Utilized point-of-sale systems proficiently, processing various forms of payment quickly and accurately.
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Education
Associate of Science - Health Services Management
Miami Dade College
Miami, FL05.2025
High School Diploma -
John A. Ferguson Senior High School
Miami, FL05.2019
Skills
- Customer Service
- Fluent in English and Spanish
- Confidentiality understanding
- Multi-Line Phone Systems
- Data inputting
- Sorting and Filing
- Keyboarding skills
- Clerical Support
- Invoice Processing
- Multitasking and Time Management
- Continuous Improvement
- Professionalism and Courtesy
- Strong Work Ethic
- Clear Communication
Timeline
Front Desk Receptionist
Michael D Feldman DO
01.2022 - 12.2023
Sales Clerk
Gables Motorsports
10.2020 - 12.2021
Cashier
ACE Hardware
06.2019 - 09.2020
Secretary
Power Mechanical Inc
12.2017 - Current
Associate of Science - Health Services Management
Miami Dade College
High School Diploma -
John A. Ferguson Senior High School
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