Keyla Garcia
Miami,FL
Summary
Diligent Salon Assistant with strengths in hair washing, conditioning, blow drying, and inventorying. Kind and helpful to assist hairdressers in coloring treatments and cutting services. Proficient in booking system softwares.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Navarro Discount Pharmacy
Hialeah, Florida
01.2022 - 08.2024
- Strengthened customer retention by offering discount options.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Answered customer inquiries via phone, email, and chat.
- Counted and balanced cashier drawers.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Resolved customer complaints in a professional manner.
Front Desk Receptionist
4 Global Corp
Hialeah Gardens , Florida
01.2020 - 12.2022
- Maintained a clean and organized reception area to uphold company image.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Oversaw communications within assigned territories.
- Ordered supplies or equipment to issue to personnel.
- Recorded and maintained files or records of customer requests, work or services performed.
- Oversaw bookkeeping and dispatching operations for towing, hauling, and roadside assistance services.
Education
Certificate of Cosmetology - Cosmetology
Celebrity School of Beauty
Sweetwater 08-2025
High School Diploma -
City of Hialeah Educational Academy
Hialeah Gardens , Florida05-2023
Skills
- Washing hair
- Upselling skills
- Adaptability to trends
- Clerical skills
- Appointment scheduling
- Appointment setting
- Color application skills
- Blow-drying mastery
- Salon maintenance
- Continuing education
- Shampooing hair
- Customer focused
- Social media promotion
Timeline
Customer Service Representative
Navarro Discount Pharmacy
01.2022 - 08.2024
Front Desk Receptionist
4 Global Corp
01.2020 - 12.2022
Certificate of Cosmetology - Cosmetology
Celebrity School of Beauty
High School Diploma -
City of Hialeah Educational Academy