Keyla Gomez
Cedar Hill,TX
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
la mexicana tortilla factory
Duncanville, Texas
11.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided great, bilingual customer service.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed orders.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
Education
High School Diploma -
Roma High School
Roma, TX06-2017
Some College (No Degree) -
South Texas College
Mcallen, TXSkills
- Office Management
- Technical Support
- Clerical Support
- Bookkeeping
- File Management
- Scheduling
- Verbal and written communication
- Multi-line telephone skills
- Payment Collection
- Customer Support
- Bilingual Speaker
Languages
English
Professional
Spanish
Professional
Certification
- Teacher Assistant Certificate
- Substitute Teacher Certificate
Timeline
Receptionist
la mexicana tortilla factory
11.2022 - Current
High School Diploma -
Roma High School
Some College (No Degree) -
South Texas College
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