Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keyla Gutierrez

Altamonte Springs,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Picker/WFH Specialist

Amazon Fulfillment Center
09.2021 - 04.2023
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Developed strong relationships with coworkers through effective teamwork, contributing to positive work environment that fostered high productivity levels.
  • Expedited picking process for faster order fulfillment using handheld scanners and inventory management software.

Deli Clerk/Steward

Hilton Grand Vacations Club
05.2018 - 04.2021
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Contributed to positive team dynamics through effective communication skills and collaborative problem-solving approach.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across team.

Giardino Restaurant Caribe Hilton

Caribe Hilton Hotel
02.2014 - 09.2017
  • Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
  • Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.
  • Demonstrated exceptional problem-solving skills, addressing complex guest concerns or operational issues with diplomacy and poise.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bussines Administration -

Universidad Interamericana
Puerto Rico

Private Detective And Forensic Investigation -

ICPR Junior College
San Juan, PR
2011

High School Diploma -

Colegio Vocacional
Bayamon, PR
05.2010

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Mentoring and training
  • Goal Setting and Prioritization
  • Inventory Monitoring
  • Exceptional time management skills
  • Client Relationship Building
  • Workflow Management
  • Complaint Handling
  • Goal-oriented mindset

Languages

English
Native or Bilingual

Timeline

Picker/WFH Specialist

Amazon Fulfillment Center
09.2021 - 04.2023

Deli Clerk/Steward

Hilton Grand Vacations Club
05.2018 - 04.2021

Giardino Restaurant Caribe Hilton

Caribe Hilton Hotel
02.2014 - 09.2017

Bussines Administration -

Universidad Interamericana

Private Detective And Forensic Investigation -

ICPR Junior College

High School Diploma -

Colegio Vocacional

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Keyla Gutierrez