Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyla Heard

Murphy

Summary

Dynamic professional with experience at Hayesville School, skilled in behavior management and team collaboration. Successfully implemented treatment strategies that enhanced social skills development and fostered positive relationships with clients. Proven ability to monitor progress and adapt approaches, ensuring effective communication and community integration for diverse populations.

Overview

23
23
years of professional experience

Work History

RBT

Hayesville school
Hayesville
08.2023 - 03.2025
  • Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.

Secretary

Miller well drilling
Murphy
03.2021 - 03.2022
  • Coordinated meeting logistics such as room reservations and catering services.
  • Managed multiple calendars and contacts using computer software.
  • Assisted with special projects or tasks related to departmental functions upon request.

Office Manager/Accountant/Shipping Manager

Vis com systems
Murphy
03.2002 - 03.2020
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Assigned work and monitored performance of project personnel.
  • Ensured compliance with applicable laws regarding employment practices.

Education

Associate of Science - Early Childhood Education

Tri County Community College
Murphy , NC
05-2025

Skills

  • Child development
  • Classroom management
  • Curriculum planning
  • Behavior management
  • Communication skills
  • Team collaboration
  • Conflict resolution
  • Time management
  • Prompting techniques
  • Behavior reduction strategies
  • Community integration
  • Behavioral assessment
  • Peer interaction
  • Error correction
  • Data collection
  • Motor skills development
  • Group instruction
  • Assistive technology
  • Vocational skills
  • Visual supports
  • Functional communication training
  • Social skills development
  • Treatment implementation
  • Functional behavior assessment
  • Relationship building

Timeline

RBT

Hayesville school
08.2023 - 03.2025

Secretary

Miller well drilling
03.2021 - 03.2022

Office Manager/Accountant/Shipping Manager

Vis com systems
03.2002 - 03.2020

Associate of Science - Early Childhood Education

Tri County Community College