Keyla Lama
Spanish Fork,UT
Summary
Customer Service experience in handling inquiries, complaints, and orders. Skilled in delivering prompt service, maintaining clean environments, and supporting special events. Bringing strong communication skills and a customer-focused approach to advance career in customer relations.
Overview
2
2
years of professional experience
Work History
Customer Service Officer
America Staffing Professionals
06.2024 - Current
- Answered phone calls and directed them to correct personnel.
- Helped customers with inquiries.
- Assisted call-in customers with questions and orders.
- Delivered prompt service to prioritize customer needs.
Babysitter
Suhay Emerick
05.2024 - 10.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Volunteer
Tyson Foods
01.2023 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Coordinated food drives for communities.
Education
High School Diploma -
Spanish Fork High School
99 N 300 W06-2027
Skills
- Customer Support
- Complaint Handling
- Data Entry
- Customer Focus
Languages
Spanish
Limited Working
Timeline
Customer Service Officer
America Staffing Professionals
06.2024 - Current
Babysitter
Suhay Emerick
05.2024 - 10.2024
Volunteer
Tyson Foods
01.2023 - 06.2023
High School Diploma -
Spanish Fork High School
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