Hi, I’m
Keyla Maranon
Denver,CO
Summary
Focused and determined. Seeking to better enhance my skills as a professional for growth within my career.
Overview
6
years of professional experience
1
Certification
Work History
Griffis Blessing
Assistant Manager
03.2023 - 06.2023
Job overview
- Assist the Property Manager in all aspects related to the financial performance of the property
- Process delinquency and collection of rent to optimize the property's cash flow
- Manage operations, including personnel, leasing , maintenance, financial, administration and risk management in the absence of the Property Manager
- Establishing positive business relationships with residents, vendors, management, co-workers, and ownership
- Answering Phones and responding to emails
- Leasing and touring prospects in order to meet lender deadlines
- Processing applications and Tax Credit paperwork
- Collecting rents
- Legal processing
- Monitoring maintenance supply orders
- Ordering office supplies
- Entering all traffic, application, move-ins / outs, service requests, and other activity into OneSite software daily
- Prepare Final Account Statements
- Conduct routine property inspections to maintain curb appeal
- Resident Retention
Highmark Residential
Assistant Property Manager
03.2022 - 02.2023
Job overview
- Is responsible for community accounting functions and assists in the administration, leasing and supervision of the team
- Collect and secure rental payments
- Prepare accounting records and reports, including deposit accounting and monthly closeout
- Deliver late rent letters and notices to vacate, and contact those who have unpaid/owed rent
- Assist in the eviction process and follow policies for local municipalities in a timely manner
- Ensures excellent customer service to all residents and prospects
- Assist the Property Manager in various tasks as needed
- Achieves high resident retention and leasing expectations
Highmark Residential
Property Leasing Agent
09.2019 - 03.2022
Job overview
- The Leasing Consultant is responsible for effectively implementing the leasing and marketing program, promoting the positive image of the apartment community and to assist management with resident programs and retention
- Help future residents find their next home by touring the community, process lease applications, type up leases and more
- Plan and attend exciting functions for our residents
- Collect and secure rental payments
- Campaign research, reporting and retention
- Maintains an acceptable closing ratio based on current property expectations
Gulf Harbour Yacht & Country Club
Head Server/Manager
08.2017 - 08.2019
Job overview
- Welcoming guests and escorting them to their tables when seating is available
- Serving food and beverages to guests during meals or receptions, taking orders for special items such as wine or other drinks, and making sure that guests’ needs are met throughout the meal or event
- Determining when new dishes are ready to be served and communicating with waitstaff to ensure that plates are cleared promptly after being served
- Performing administrative tasks such as greeting customers, answering phones, answering questions about menu items or specials, and providing general information about the restaurant
- Ensuring that the restaurant is staffed with enough waiters and waitresses to meet customer demand during busy hours
- Arranging for special events such as weddings or birthday parties by coordinating with the event planner, florist, musicians, and other service providers
- Monitoring the flow of customer traffic in the dining room to ensure that there is adequate space between tables and that no one is waiting to be seated
- Collecting payment from customers at the end of the meal.
Education
Universidad San Buenaventura
Bachelors from Foreign languages
Skills
- Closing and Contract Negotiations
- Order Supplies
- Engineering Principles
- Customer Relationship Management
Certification
Section 8 (4 years)
Yardi (4 years)
Customer service (10+ years)
Landlord-tenant law (2 years)
OneSite (4 years)
LIHTC (4 years)
Sales (8 years)
Knock CRM (4 years)
Rent Cafe (4 years)
Community Boss - Property Management Software (4 years)
Fair Housing regulations (4 years)
Property leasing (4 years)
Property management (4 years)
OSHA
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Griffis Blessing
03.2023 - 06.2023
Assistant Property Manager
Highmark Residential
03.2022 - 02.2023
Property Leasing Agent
Highmark Residential
09.2019 - 03.2022
Head Server/Manager
Gulf Harbour Yacht & Country Club
08.2017 - 08.2019
Universidad San Buenaventura
Bachelors from Foreign languages
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