Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Director of Operations, Adm. and Human Resources
Empire Bank
Dominican Republic, Santo Domingo
06.2006 - 03.2021
Operations Responsibility
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Supervise the principal office and the branches.
Coordinate the cash flow of the office.
Supervise the staff under my responsibility and the compliance procedures.
Maintain custody of the real guarantees of the loans
Authorize all entity payments
Monitor compliance with laws and procedures
Credit committee Member, participating in committee decisions and loan evaluations.
Human Responsibility
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Directed hiring and onboarding programs for new employees.
Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Responsibilities Collections Department
Complied with established internal controls and policies.
Developed strategic plans for day-to-day financial operations.
Supported financial director with special projects and additional job duties.
Prepare the monthly budget collection
Estimated the monthly loans provisions
Meet with risk clients
Supervise the collections Deferments goals
Contacted customers to discuss late payments and options for remitting amounts due.
Reviewed, researched and corrected discrepancies and customer concerns.
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Internal Audit Manager
BDA Bank
Santo Domingo, Dominican Repubic
01.2005 - 05.2006
Prepared working papers, reports and supporting documentation for audit findings.
Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
Cooperated with senior leaders to create operating budgets and initiate financial planning.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Maintained integrity of general ledger and chart of accounts.
Collected and reported monthly expense variances and explanations.
Account Manager
BDA Bank
Santo Domingo, Dominican Repubic
07.2002 - 01.2005
Maintained accounting controls by establishing chart of accounts and defining accounting policies and procedures.
Established financial status by developing and implementing systems for collecting, analyzing, verifying and reporting financial information.
Confirmed financial status by monitoring revenue and expenses.
Received, reviewed and verified validity and completeness of appropriation, accounting and financial data.
Plan and direct the processes of preparation of the monthly Financial Statements and the Audited Annual Financial Statements.
Coordinate the registration process and calculation of amortization of deferred assets and depreciation of the bank's fixed assets, as well as expenses paid in advance, and the Bank's insurance policies.
Director of Operations and Human Resources at Montessori Children's House- Grand TraverseDirector of Operations and Human Resources at Montessori Children's House- Grand Traverse