Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keyla Puente

McAllen,TX

Summary

Proven CNA Clerk and Certified Nursing Assistant at DHR Health, adept in patient care and vital signs monitoring. Excelled in enhancing patient satisfaction and safety, demonstrating compassion and strong organizational skills. Achieved significant improvements in team morale and office efficiency, leveraging expertise in document management and HIPAA compliance.

Overview

2
2
years of professional experience

Work History

CNA Clerk

DHR Behavioral
03.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Enhanced team morale, organizing staff events and fostering positive work environment.
  • Maintained up-to-date employee records to assist in human resources planning.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Make appointment for patients that are getting discharge for outpatient services.

Certified Nursing Assistant

DHR Health
06.2022 - 03.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Education

Certification - Patient Care Tech

South Texas College
McAllen, TX
05.2022

High School Diploma -

La Joya High School
La Joya, TX
05.2019

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Telephone Etiquette
  • File Maintenance
  • Document Management
  • Basic Life Support
  • HIPAA Compliance
  • End of life care
  • Compassionate
  • Bedside manner

Languages

Spanish
Native or Bilingual

Timeline

CNA Clerk

DHR Behavioral
03.2024 - Current

Certified Nursing Assistant

DHR Health
06.2022 - 03.2024

Certification - Patient Care Tech

South Texas College

High School Diploma -

La Joya High School

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Keyla Puente