Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keyla Ramirez

Keyla Ramirez

Stockbridge,GA

Summary

Dynamic professional with a strong work ethic and exceptional organization skills, honed at Nifty Neighbor as a Personal Assistant. Proven ability to streamline operations and enhance communication, while delivering outstanding customer service. Bilingual in Spanish, I excel in multitasking and problem-solving, ensuring quality and efficiency in every task.

Overview

7
7
years of professional experience

Work History

Personal Assistant

Nifty Neighbor
04.2023 - Current
  • Streamlined daily schedules to enhance time management for executive meetings and appointments.
  • Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
  • Prepared briefing materials and presentations, enhancing communication quality for stakeholder engagements.
  • Streamlined office operations by organizing documents and maintaining filing systems for easy retrieval.

Inbound Call Center Representative

State Farm
07.2020 - 2022
  • Utilized CRM software to log calls, track customer interactions, and ensure accurate documentation.
  • Assisted in training new representatives on call handling techniques and company policies.
  • Developed strong product knowledge to effectively communicate policy details and coverage options.

Daycare Teacher

Prime Rose
06.2018 - 2023

Monitored check-ins for parents and children. And creating lesson plan for students

  • Supported daily classroom activities, fostering a nurturing and safe environment for children.

Education

High School Diploma -

Penn Foster Highschool
Online
03.2018

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Creative thinking capacity
  • Strong problem solver
  • Attention to detail
  • Detail-oriented mindset
  • Time management expertise
  • Dedicated team player
  • Exceptional organization
  • Appointment scheduling
  • Valid Driver's license
  • Commitment to quality and service
  • Professional and mature
  • Resourceful
  • Social media savvy
  • Flexible schedule
  • Food service background
  • FLUENT IN Spanish

Languages

Spanish
Native or Bilingual

Timeline

Personal Assistant

Nifty Neighbor
04.2023 - Current

Inbound Call Center Representative

State Farm
07.2020 - 2022

Daycare Teacher

Prime Rose
06.2018 - 2023

High School Diploma -

Penn Foster Highschool