Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Keyla Romero

Bakersfield

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

4
4
years of professional experience

Work History

Operations Manager

Capex Property Management
Bakersfield
07.2024 - Current
  • Serve as the primary liaison between property owners and the management team, ensuring clear, consistent, and timely communication.
  • Oversee full-cycle accounting responsibilities, including owner disbursements, financial reporting, rent collections, and managing accounts payable and receivable.
  • Resolve tenant and owner issues with strategic problem-solving, diplomacy, and a focus on long-term solutions.
  • Proficient in developing, negotiating, and administering various property management contracts, including lease agreements, vendor contracts, and service agreements. Ensured compliance with all applicable laws and regulations while protecting the interests of the property owner. Proven ability to secure favorable contract terms and maintain strong vendor relationships.

Maintenance Coordinator

Capex Property Management
Bakersfield
01.2023 - 07.2024
  • Source, evaluate, and manage relationships with vendors, property owners, and tenants to ensure high-quality and cost-effective services.
  • Conduct regular inspections of properties to identify maintenance needs, and ensure compliance with safety regulations and building codes. Address any violations promptly and effectively.
  • Maintain accurate records of maintenance activities, including work orders, invoices, and contracts. Prepare regular reports on maintenance performance, budget variance, and upcoming projects.
  • Serve as the primary point of contact for tenants regarding maintenance issues. Respond to inquires, coordinate access for repairs, and ensure timely resolution of maintenance requests.

Property Management Assistant

Performance Property Management
Bakersfield
06.2021 - 01.2023
  • Assist with lease preparation, renewals, and terminations. Maintain accurate lease records, and ensure compliance with lease terms and regulations.
  • Perform various administrative tasks, including answering phones, filing documents, drafting correspondence, and managing office supplies. Assist with data entry, record-keeping, and report generation.
  • Maintained positive relationships with tenants by responding promptly to inquiries and requests.
  • Communicate important information to tenants, such as upcoming events, policy changes, or maintenance schedules. Distribute notices and announcements via email, mail, and bulletin boards, as appropriate.

Education

Bachelor of Arts - Business Administration

California State University, Bakersfield
Bakersfield, CA
05-2023

Skills

  • Effective communication
  • Microsoft office expertise
  • Attention to detail
  • Work under high-pressure situations
  • Ability to work independently with minimal supervision, and as part of a team
  • Excellent communication skills, both verbal and written, with a customer service-oriented approach
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational skills, with the ability to multitask
  • Business development understanding
  • Onboarding and orientation

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Operations Manager

Capex Property Management
07.2024 - Current

Maintenance Coordinator

Capex Property Management
01.2023 - 07.2024

Property Management Assistant

Performance Property Management
06.2021 - 01.2023

Bachelor of Arts - Business Administration

California State University, Bakersfield

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