Keyla Skaggs
Ardmore,OK
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
9
9
years of professional experience
Work History
Assistant Manager\Budtender
Sweet Releaf
02.2022 - 08.2024
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Restocked supplies and arranged displays.
- Sold flowers, concentrates and edibles in fast-paced environment.
Paralegal Assistant
Diane Worsham
10.2020 - 01.2021
- Prepared legal briefs, motions, and pleadings.
- Assisted lawyers with materials preparation for internal and external training events.
- Conferred with clients and other involved parties to gather and track case information.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
Desk Clerk II
Lake Murray Lodge
02.2016 - 08.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Monitored building for hazardous conditions or situations and notified correct personnel.
- Enforced building rules with staff, guests, and outside professionals.
- Collected room deposits, fees, and payments.
- Maintained clean, tidy and sanitized common areas for personnel and guests.
- Checked in and out designated equipment, keys, and supplies.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Plainview High School
Ardmore, OK05.2003
Skills
- Cost Reduction
- Product and service knowledge
- Customer Relations
- Money Handling
- Sales Growth
- Workload Management
- Team motivation
Timeline
Assistant Manager\Budtender
Sweet Releaf
02.2022 - 08.2024
Paralegal Assistant
Diane Worsham
10.2020 - 01.2021
Desk Clerk II
Lake Murray Lodge
02.2016 - 08.2020
High School Diploma -
Plainview High School
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