Keylen Arevalo
Arlington,TX
Summary
Dedicated paralegal student with a strong background in researching laws and regulations, organizing and managing documents. Recognized for exceptional office management skills including scheduling, billing, and correspondence.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
COPART INC.
Grand Prairie Tx
09.2023 - Current
- Offers solutions that aid and facilitate a unique customer service experience
- Obtain the release of vehicles that are located at body shops and/or other locations including residences
- Understanding client needs and offering solutions and support
- Chat and Email Customer Support.
- Answer and place call in a professional manner
- Cross-trained and provided backup support for organizational leadership.
Business Development Center
ADONIS AUTO GROUP
Arlington Tx
09.2022 - 09.2023
- Primarily responsible for managing incoming customer inquiries via phone, email, and online forms
- Scheduling service and sales appointments
- Following up with leads to ensure maximum sales potential for the dealership by actively engaging with potential customers and providing information about vehicles and promotions
Sales Rep
CLAY COOLEY
Dallas Tx
12.2022 - 05.2023
- Pursues prospective customers, promotes valid sales incentives, and maintains a follow-up system that encourages repeat and referral business which contributes to customer satisfaction.
- Understands and clarifies vehicles' characteristics, capabilities, and features; and offers comparable and/or competitively priced sales options to potential customers.
- Accompanies customers on test drives, builds rapport, and conducts business in an ethical and professional manner.
- Submits customer sales documentation to Finance & Insurance Manager, along with properly completed paperwork (insurance information, trade title etc.).
- Attends product and sales training courses as requested by Sales Manager.
- Meets monthly and quarterly sales targets set by the Sales Management Team.
Clerk & Marketing Team
QUICK TRIP
Dallas Tx
10.2020 - 12.2022
- Customer service: Providing quality customer service to all customers
- Store tasks: Completing assigned tasks, such as operating the cash register, stocking shelves, and cleaning
- Store standards: Maintaining store appearance and cleanliness, and complying with QT policies and procedures
- Business operations: Supporting business operations, such as merchandising and inventory management
- Kitchen operations: Assisting in kitchen operations when required
Education
Associate of Applied Science - Paralegal Studies
TARRANT COUNTY COLLEGE
NORTH RICHLAND HILLS, TX12-2025
Associates of Arts -
TARRANT COUNTY COLLEGE
NORTH RICHLAND HILLS, TX12.2025
Highschool -
CROSSWINDS HIGH SCHOOL
GRAND PRAIRIE, TX05.2021
Skills
- Bilingual in English and Spanish
- Certifications & Training: TABC, Food Handlers, OSHA training
- Calendar management
- Advanced spreadsheet techniques
- Proficient in resolving complaints
- Effective email prioritization
- Experienced in written communication
- Systematic case file arrangement
- Account management
Timeline
Customer Service Representative
COPART INC.
09.2023 - Current
Sales Rep
CLAY COOLEY
12.2022 - 05.2023
Business Development Center
ADONIS AUTO GROUP
09.2022 - 09.2023
Clerk & Marketing Team
QUICK TRIP
10.2020 - 12.2022
Associate of Applied Science - Paralegal Studies
TARRANT COUNTY COLLEGE
Associates of Arts -
TARRANT COUNTY COLLEGE
Highschool -
CROSSWINDS HIGH SCHOOL