Adaptable professional with extensive experience in event execution and facility maintenance. Known for strong client service and problem-solving skills, contributing to effective teamwork and improved community engagement.
Overview
17
17
years of professional experience
Work History
Recreation Assistant
Exchange Park
Decatur, Georgia
06.2011 - Current
Boosted community engagement by organizing various recreational activities and events.
Ensured a safe environment by monitoring participant behavior during activities.
Conducted regular inspections to maintain cleanliness and safety of facilities.
Streamlined participant flow through efficient check-in and registration processes.
Trained new staff on procedures to ensure effective facility operations.
Addressed inquiries and resolved issues, delivering exceptional customer service.
Compiled reports on attendance, payments, and evaluations of recreation programs.
Set up and dismantled areas for recreational activities and events efficiently.
Planned and implemented age-appropriate activities for children in a child care setting.
Janitor
LA Fitness
Decatur, Georgia
06.2015 - 01.2016
Maintained cleanliness in fitness facilities and locker rooms.
Operated cleaning equipment to ensure safe environments.
Restocked supplies in restrooms and common areas regularly.
Disposed of waste materials following company guidelines.
Collaborated with team members to enhance overall facility appearance.
Reported maintenance issues to management promptly for resolution.
Followed safety procedures while performing cleaning tasks consistently.
Sweep, mop and vacuum floors of all areas.
Clean and sanitize restrooms, sinks, countertops and other surfaces.
Empty wastebaskets and trash containers.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Clean windows, walls, ceilings, carpets and furniture in assigned areas.
Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
Maintain janitorial supply inventory.
Dusted furniture, machines or equipment.
Assisted customers with transactions and product inquiries.
Provided accurate cash register operations, including accepting payments and providing change.
Issued receipts, refunds, credits or change due to customers.
Checked out customers quickly but accurately ensuring all items are scanned properly.
Resolved customer complaints with professionalism and empathy.
Intern
Jackson Healthcare
Alpharetta, Georgia
06.2013 - 07.2013
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted in data analysis using company-specific software to track project progress.
Conducted research to gather information for team presentations and reports.
Prepared materials and documents for internal communications and client interactions.
Maintained organized files and databases to ensure easy access to information.
Participated in training sessions to learn about company policies and procedures.
Maintained accurate records of all activities performed throughout internship period.
Prepared reports summarizing project progress and results for management review.
Maintained positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Assisted in data analysis using spreadsheets to track project progress.
Collaborated with team members to develop presentations for client meetings.
Dekalb county summer intern
Workforce dekalb
Decatur, Georgia
06.2011 - 07.2012
Supervised daily camper activities while enforcing safety protocols.
Organized educational programs to enhance teamwork and personal growth.
Fostered supportive environment through positive relationships with campers.
Led outdoor recreational activities to promote physical fitness and social interaction.
Communicated camper progress and concerns effectively to parents.
Collaborated with staff in planning weekly schedules and activity rotations.
Monitored behavior and constructively addressed conflicts among campers.
Engaged campers in arts, crafts, sports, games, and field trips while ensuring safety.
Dekalb county summer intern
Workforce dekalb
Decatur, Georgia
06.2009 - 07.2010
Oversaw inventory management of cleaning supplies and equipment for improved efficiency.
Employed specialized cleaning tools to achieve effective sanitation results.
Coordinated with team members for timely completion of cleaning responsibilities.
Maintained safety protocols during form handling to ensure compliance.
Performed daily duties accurately and with high efficiency.
Operated buffer equipment for surface preparation in finishing processes.
Organized and prioritized tasks to efficiently reach service objectives.
Collaborated effectively in teams to boost workplace productivity.
Education
High School Diploma -
Clarkston International High School
Clarkston, GA
05-2016
Skills
Event planning and execution
Safety protocols adherence
Client service excellence
Facility upkeep
Program assessment
Community involvement
Event logistics
Conflict mediation
Analytical problem solving
Collaborative teamwork
Communication proficiency
Adaptability in dynamic environments
Digital proficiency
Organizational expertise
Resource allocation
Professional demeanor
Physical capability
Machinery handling
Priority management
Behavioral guidance
Empathetic interaction skills
Emotional awareness
Health promotion activities
Languages
English
Full Professional
Spanish
Limited
Accomplishments
Dekalb County ten years of employment award 2024
Affiliations
Volunteer- Kidz2leaders, Marietta, GA (2003-Present)