Keyleska Mendez
Orlando,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Uncle Julios
08.2023 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
NDM Investments
02.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Community Manager
Kimpaco Corp
08.2020 - 11.2020
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Education
Community Manager Certificate - Marketing
Creative Studios
Valencia, Venezuela05.2020
High School Diploma -
San Agustin El Paraiso
Caracas, Venezuela07.2019
Skills
- I have the knowledge of designing publications, stories, banners
- Menu Memorization
- Professional design such as Adobe Illustrator and Adobe
- Photoshop programs
- Process Payments
- Assist Customers
Certification
- Florida Food Handler Course Certificate
- Alcohol Server Training Certificate
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Server
Uncle Julios
08.2023 - Current
Server
NDM Investments
02.2021 - 08.2023
Community Manager
Kimpaco Corp
08.2020 - 11.2020
Community Manager Certificate - Marketing
Creative Studios
High School Diploma -
San Agustin El Paraiso
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