Passionate Hospitality professional with experience in the industry. Exceptional knowledge of Customer service and wide variety teamwork style. Determined hard worker and very reliable with superior work ethics and people skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Food Server Assistant
O.H.S.O Brewery
01.2022 - Current
Trained and mentored other coworkers on their role and equipped them to provide excellent customer service
Skilled at providing quick problem solving and communication with guest
Maintained and organized the rotation of the restaurant to be equal for everyone
Helped clean and Buss tables
Distributed food to large and small parties as well as worked in expo.
Decoration Assistant
Scottsdale Bachelorette
02.2025 - 06.2025
Worked closely with management to provide effective assistance for specific aspects of business operations.
help brainstorm decoration ideas
Assist with Planning and design
setup and installation
Digital content
decorated with ballon garland, back drops, bar cart, rooms,and outside.
Spa Sales Specialist
JW Marriott Scottsdale Camelback Inn Resort & Spa
10.2022 - 02.2025
Facilitate optimal guest service standards with a friendly, personable attitude
Called and emailed groups and guests wanting to inquire or follow up about the spa. Made reservations and tours.
Assisted spa attends in locker rooms and restocked and cleaned women’s issues
Assisted with the Innkeepers group at the hotel to assist and coordinate and plan events for the staff all year round
Cross-trained as a banquet server
Assist management with outside task
Pool Attendant
The Phoenician, a Luxury Collection Resort
04.2021 - 10.2022
Assisted guest with recreational needs
Keep cleanliness and notice potential Hazards
Handling minor incidents or emergencies
Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
High School Diploma -
Arcadia High School
Phoenix Az
05-2020
Associate of Applied Science - Hospitality Administration And Management
Scottsdale Community College
Scottsdale, AZ
05-2027
Bachelor of Science - Hospitality And Tourism Management
Northern Arizona University
Flagstaff, AZ
05-2028
Skills
Exceptional Team work
Problem solving
Communication skills
Strong sense of duty
Reliability; always aiming to meet and exceed both guest and company’s expectations
Intense desire to succeed as a team
Effective customer upselling
Adaptability
Leadership
Certification
Arizona Food Handler’s Card; Current
Director of Connections at Valley Church, Phoenix, Arizona since 2024
Women’s group leader at Valley Church, Phoenix, Arizona, 2024
Volunteers help a social media Content creator for ValleyRunClubUSA on Instagram
Awarded the lumberjack Scholarship at NAU
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Decoration Assistant
Scottsdale Bachelorette
02.2025 - 06.2025
Spa Sales Specialist
JW Marriott Scottsdale Camelback Inn Resort & Spa
10.2022 - 02.2025
Hostess/Food Server Assistant
O.H.S.O Brewery
01.2022 - Current
Pool Attendant
The Phoenician, a Luxury Collection Resort
04.2021 - 10.2022
High School Diploma -
Arcadia High School
Associate of Applied Science - Hospitality Administration And Management
Scottsdale Community College
Bachelor of Science - Hospitality And Tourism Management