Keylin Santiesteban
Tampa,FL
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Dr.Office
Tampa, Brandon, Riverview, FL
01.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with patient registration, insurance verification, and appointment scheduling.
Skills
- Mail coordination
- Guest Relations
- Appointment confirmation
- Correspondence typing
- Cash Handling
- Customer Service
- Fluent in English and Spanish
- Scheduling appointments
Timeline
Front Desk Receptionist
Dr.Office
01.2023 - Current
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