Keylum Young
Lithonia,GA
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 24 years of performance. Skilled at managing mail and updating tracking spreadsheets. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
28
28
years of professional experience
Work History
Florist
Kroger
05.1996 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
- Prepared potted plants and bouquets based on customer requirements.
- Developed positive relationships with clients and vendors to boost rapport and trust.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Manager/Payroll Specialist
MLB Transportation
03.1999 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Towers High School
Decatur, GA05.1997
Skills
- Merchandise Display Assembly
- Creative Floral Design
- Customer Service-Oriented
- Inventory Maintenance
- Client Engagement and Assistance
- Customer Orders
- Data Auditing Assistance
- Time Sheet Review
- Payroll Administration
- Processing Garnishments
- New Hire Processing
- Data Imports
- Payroll Administration Experience
- Meeting Deadlines
- Billing
- Check Writing
- Payroll Processing
- Employee File Maintenance
- Record-Keeping
Timeline
Manager/Payroll Specialist
MLB Transportation
03.1999 - 11.2023
Florist
Kroger
05.1996 - Current
High School Diploma -
Towers High School
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