Keymani Facen
Oakland,CA
Summary
Adaptable and reliable professional with experience in security and customer service across residential and commercial settings. Skilled in front desk operations, communication, and maintaining safe, organized environments. Seeking to transition into a property management or administrative role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paraprofessional
Easy Speech Pathology
09.2024 - 06.2025
- Assisted speech therapists in implementing individualized treatment plans for diverse clients.
- Supported data collection and analysis for progress tracking in therapy sessions.
- Collaborated with team members to create engaging educational materials for client sessions.
- Coordinated scheduling and communication among clients, families, and therapists to optimize service delivery.
Flex Security Officer
Allied Universal Security Services
02.2022 - 08.2024
- Assigned to multiple locations including apartment complexes, hospitals, and commercial buildings
- Adapted quickly to different environments, policies, and teams
- Managed front desk and lobby operations, including greeting residents and visitors
- Monitored property access and maintained safety for residents and staff
- Provided professional customer service and handled issues calmly
- Communicated effectively with management and tenants across various sites
Delivery Associate
Amazon
09.2021 - 02.2022
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Deivered items to customers and presented invoices for payments.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Handled merchandise in accordance with product handling standards.
- Verified deliveries against shipping instructions prior to delivering to customers.
Cashier
Jack in the Box
01.2020 - 08.2021
- Assisted customers with orders and ensured a positive experience
- Handled cash and card transactions accurately
- Worked in a fast-paced environment while maintaining professionalism
- Resolved customer concerns quickly and efficiently
- Collaborated with team members to maintain smooth operations
Education
High School Diploma -
Jesse Bethel High School
Vallejo, CA06.2021
Skills
- Customer Service & Tenant Interaction
- Front Desk & Lobby Management
- Communication & Conflict Resolution
- Organization & Multitasking
- Basic Computer Skills (email, data entry, scheduling)
- Safety Awareness & Attention to Detail
Certification
CPR Certification
Timeline
Paraprofessional
Easy Speech Pathology
09.2024 - 06.2025
Flex Security Officer
Allied Universal Security Services
02.2022 - 08.2024
Delivery Associate
Amazon
09.2021 - 02.2022
Cashier
Jack in the Box
01.2020 - 08.2021
High School Diploma -
Jesse Bethel High School