Keymari Huggins-Dorsey
Temple Hills,MD
Summary
Dynamic leader with a proven track record at Ahold Delhaize ADUSA Inc., excelling in strategic planning and team leadership. Expert in process improvement and staff development, achieving operational efficiency and financial objectives. Skilled in Microsoft Office Suite and fostering interdepartmental collaboration, I consistently enhance service quality and organizational alignment.
Overview
17
17
years of professional experience
Work History
Supervisor II
Ahold Delhaize ADUSA Inc.
Landover, MD
02.2017 - Current
- Develop and implement processes to improve service quality and operational efficiency, aligning department activities with organizational objectives
- Advise leadership on resource allocation, policy development, and process improvements
- Coordinate recruitment efforts, conduct interviews, and provide recommendations for applicant selection
- Oversee employee training, mentorship, and development to foster continuous improvement
- Lead strategic planning efforts by gathering and analyzing business, financial, and operational data
- Regularly update senior management on milestones and program changes, ensuring alignment with goals
- Achieved financial objectives by forecasting requirements, preparing budgets, and implementing corrective actions
Enrollment Specialist
K12
Herndon, VA
08.2016 - 10.2017
- Managed and optimized the enrollment process, ensuring adherence to organizational policies and standards
- Verified eligibility, processed applications, and ensured compliance with state and organizational guidelines
- Maintained and reviewed enrollment data using advanced tracking systems to streamline operations
Paratransit Operator
Metro Access
Capitol Heights, MD
05.2013 - 06.2016
- Ensured safe and timely transport of clients while addressing unique passenger needs
- Provided high-quality customer service, resolving issues efficiently and professionally
Office Assistant/Payroll Clerk/Dispatcher
Dependable Transportation Inc.
Lanham, MD
07.2011 - 03.2013
- Streamlined payroll and administrative processes, reducing turnaround times and improving accuracy
- Supported operational goals by managing financial records and coordinating dispatch activities
Administrative Clerk
Environmental Protection Agency
Washington, D.C.
12.2007 - 09.2009
- Provided administrative support to executive leadership, including scheduling, correspondence, and operational coordination
- Assisted with preparing and distributing reports, agendas, and briefings for senior officials
- Liaised between departments to resolve administrative and operational challenges
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
Largo, MD12-2026
Skills
- Executive support
- Confidential Assignments
- Strategic planning
- Policy Analysis
- Project Management
- Task prioritization
- Team Leadership
- Staff Development
- Administrative Operations
- Resource Management
- Interdepartmental collaboration
- Relationship building
- QuickBooks
- Microsoft Office Suite
- Advanced Scheduling
- Correspondence tools
- Multiline telephone systems
- Radio Systems
- Budget management
- Data analytics
- Process improvement
- Public speaking
- Business administration
- Human resources management
- Process monitoring and improvement
- Policy enforcement
- Coaching and mentoring
- Performance management
- Project planning
Awardsandleadershiproles
Vice Chair, Member Experience & Organization for the Black/African American EmPact Network
Accomplishments
- Vice Chair, Member Experience & Organization for the Black/African American EmPact Network
Timeline
Supervisor II
Ahold Delhaize ADUSA Inc.
02.2017 - Current
Enrollment Specialist
K12
08.2016 - 10.2017
Paratransit Operator
Metro Access
05.2013 - 06.2016
Office Assistant/Payroll Clerk/Dispatcher
Dependable Transportation Inc.
07.2011 - 03.2013
Administrative Clerk
Environmental Protection Agency
12.2007 - 09.2009
Bachelor of Science - Business Administration
University of Maryland Global Campus
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