Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keyoka Bryant'Russo

Fort Walton Beach

Summary

Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.

Overview

14
14
years of professional experience

Work History

Hostess

royal palm and grill
08.2022 - 09.2024
  • I am a hostess i am very good at my job i work a i pad
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
  • Assisted in resolving guest complaints or concerns promptly and professionally
  • Trained new host/hostess team members on proper greeting procedures, seating protocols, and customer service standards
  • Coordinated with the bar staff to manage waiting area for guests by offering beverages while they waited for their tables

Pizza Maker

Downtown music hall
08.2024 - 08.2024
  • Followed all health and safety regulations in food handling, storage, and preparation processes
  • Prepared and cooked pizzas according to established recipes and customer preferences
  • Operated commercial pizza ovens, ensuring proper temperature control for optimal cooking
  • Developed creative pizza combinations based on customer requests or seasonal ingredients availability
  • Collaborated with kitchen staff to coordinate timing between pizza preparation and other menu items during busy periods

Founder and CEO

Genesis2:18Matchmaking services inc
01.2015 - 05.2024
  • Led the overall strategic direction and vision of the company, driving growth and profitability
  • Developed and executed business plans to achieve short-term and long-term goals
  • Ensured compliance with legal regulations and industry standards at all times
  • Built a high-performing executive team by recruiting top talent in key leadership positions

Stocker

Nauticus Treaser
10.2023 - 11.2023
  • Maintained accurate inventory records by regularly conducting stock counts and reconciling discrepancies
  • Collaborated with the purchasing department to identify slow-moving items and implemented strategies to promote sales or reduce excess inventory
  • Utilized inventory management software to track product movement, monitor stock levels, and generate reports for management review
  • Performed regular quality checks on merchandise for damage or defects, promptly removing any unsellable items from the sales floor
  • Followed safety protocols when handling hazardous materials or fragile items during stocking processes

Kitchen Staff

McAlister's Deli
08.2022 - 05.2023
  • I cook the potato
  • Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
  • Followed proper food handling procedures to minimize waste and maintain freshness
  • Assisted in the planning and preparation of menus for daily specials or special events

Hostess/Busser

Cracker Barrel
02.2019 - 08.2021
  • Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
  • Greeted and seated guests promptly, ensuring a positive first impression
  • Managed guest flow efficiently during peak hours to minimize wait times
  • Collaborated with servers and kitchen staff to ensure smooth communication and timely service

Hostess

Miller's Ale House
02.2019 - 05.2021
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Ensured compliance with health code regulations by monitoring dining areas for cleanliness
  • Maintained knowledge of daily specials, promotions, and menu changes to provide accurate information to guests as needed
  • Coordinated with the bar staff to manage waiting area for guests by offering beverages while they waited for their tables

Event Organizer

8minute Speed Dating Company
01.2012 - 04.2016
  • Liaised between clients/vendors/venue staff before/during/after an event ensuring smooth operations
  • Coordinated with external vendors to secure necessary permits/licenses for events
  • Coordinated transportation logistics for attendees including accommodation arrangements
  • Developed creative themes or concepts that aligned with client's brand image or goals
  • Conducted post-event evaluations to gather feedback from participants and identify areas for improvement
  • Worked closely with marketing team to develop promotional materials for events and increase attendance rates
  • Oversaw registration processes for attendees, ensuring accurate data collection and timely communication
  • Planned and executed corporate events, including conferences, seminars, and product launches

Sales Associate

Forever 21
12.2014 - 03.2016
  • I work the fitting room and called out bogo sales over micphone
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed

Hostess

Fleming's Prime Steakhouse & Wine Bar
09.2013 - 12.2015
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Effectively communicated with servers and kitchen staff to coordinate seating arrangements and maintain smooth flow of service
  • Maintained cleanliness and organization at the hostess station, ensuring a visually appealing entrance for guests
  • Assisted in resolving guest complaints or concerns promptly and professionally
  • Utilized excellent communication skills to effectively handle high-pressure situations during busy periods
  • Coordinated with the bar staff to manage waiting area for guests by offering beverages while they waited for their tables
  • Ensured compliance with health code regulations by monitoring dining areas for cleanliness

Founder and CEO

K-Russo Matchmaking Services inc
08.2013 - 12.2015
  • Led the strategic planning and execution of company initiatives, driving overall growth and profitability
  • Developed and implemented corporate policies and procedures to ensure compliance with industry regulations
  • Built and maintained strong relationships with key stakeholders, including board members, investors, clients, and partners
  • Established a culture of innovation within the organization by fostering creativity and encouraging new ideas from employees at all levels
  • Provided leadership during periods of organizational change or crisis situations
  • Fostered strategic partnerships/alliances with other organizations to expand market reach/capabilities

Brand Ambassador

Online Dating service
03.2011 - 09.2014
  • Represented and promoted the brand at various events, trade shows, and activations
  • Distributed promotional materials such as samples, brochures, or coupons to increase brand awareness
  • Collaborated with marketing team to develop creative strategies for increasing brand visibility
  • Traveled to different locations as needed to represent the brand at various events or activations
  • Assisted in setting up event booths or displays, ensuring they are visually appealing and aligned with branding guidelines
  • Participated in training sessions or workshops to enhance product knowledge and improve presentation skills
  • Served as a point of contact between customers/consumers and the company by addressing inquiries or resolving issues promptly
  • Served as a positive ambassador for the brand, consistently representing its values and mission statement
  • Spearheaded community outreach initiatives on behalf of the brand, fostering positive relationships within local communities

Education

trade school - matchmaking

matchmaking insitute
New York, NY
06.2019

Skills

  • Bussing
  • Host/Hostess
  • Hospitality
  • Kitchen experience
  • Recruiting
  • Cooking
  • Branding
  • Hotel experience
  • Food service
  • English
  • Restaurant experience
  • Food preparation
  • Team Management
  • OpenTable

Languages

English - Fluent

Timeline

Pizza Maker

Downtown music hall
08.2024 - 08.2024

Stocker

Nauticus Treaser
10.2023 - 11.2023

Hostess

royal palm and grill
08.2022 - 09.2024

Kitchen Staff

McAlister's Deli
08.2022 - 05.2023

Hostess/Busser

Cracker Barrel
02.2019 - 08.2021

Hostess

Miller's Ale House
02.2019 - 05.2021

Founder and CEO

Genesis2:18Matchmaking services inc
01.2015 - 05.2024

Sales Associate

Forever 21
12.2014 - 03.2016

Hostess

Fleming's Prime Steakhouse & Wine Bar
09.2013 - 12.2015

Founder and CEO

K-Russo Matchmaking Services inc
08.2013 - 12.2015

Event Organizer

8minute Speed Dating Company
01.2012 - 04.2016

Brand Ambassador

Online Dating service
03.2011 - 09.2014

trade school - matchmaking

matchmaking insitute

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