Keyon Session
New York,NY
Summary
I am a seasoned professional with seven years of diverse experience in culinary arts and management. My expertise includes managing operations, inventory, and staff training, as demonstrated in my recent role as Store Manager at Sweet & Boozy. I have excelled in high-volume environments, ensuring quality and compliance as a Kitchen Manager and Junior Sous Chef. In my capacity as an Assistant Property Manager, I have effectively supported property operations, guaranteed tenant satisfaction, and maintained property integrity. Skilled in leasing, maintenance coordination, and vendor management, I am also a strong communicator, adept at fostering positive tenant relationships and complying with regulations. I am ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Extra Space Storage
Brooklyn, NY
01.2024 - Current
- Maintained accurate records of sales transactions for inventory control purposes.
- Adhered to all health and safety regulations when handling merchandise.
- Answered customer inquiries regarding store operations, products or services in a timely fashion.
- Handled delivery of goods from suppliers in an efficient manner.
- Performed opening and closing duties including setting up and closing down registers and counting tills.
- Processed returns according to company policies and procedures.
- Resolved customer complaints in a professional manner, offering solutions whenever possible.
- Counted cash drawers at beginning and end of shift to ensure accuracy.
- Maintained a clean working environment through regular cleaning tasks such as sweeping, mopping, dusting and garbage disposal.
- Informed customers of current sales and promotions to ensure they received the best value for their money.
- Stocked shelves with merchandise and organized displays to attract customers.
- Greeted customers and provided them with information about Extra Space's products and services.
- Managed inventory levels by ordering new stock when necessary.
- Operated cash registers accurately while processing customer transactions.
- Provided excellent customer service by being friendly, courteous and helpful at all times.
- Maintained accurate records of all transactions involving accounts including rent payments and late fees.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
Store Manager
Sweet & Boozy NY
02.2023 - 01.2024
- Manage comprehensive documentation processes for operational efficiency at a high-traffic retail stand
- Direct team scheduling and supervise concession staff to ensure quality customer service and adherence to food safety standards
- Maintain inventory levels to meet event-based demand and execute accurate point-of-sale operations, including report generation and correspondence with the corporate office.
Production Baker-Cook
Blue Bottle NY
07.2022 - 02.2023
- Prepared a variety of baked goods and meals, adhering closely to established recipes to maintain consistency in quality and taste
- Managed ingredient inventory and adapted to seasonal recipe variations, ensuring the freshness and relevance of menu offerings
- Executed meticulous portioning, packaging, and station break-down procedures in compliance with Department of Health regulations.
Shift Lead
Insomnia Cookies NY, NY
04.2020 - 03.2021
- Managed financial transactions with strict accuracy, including both cash and credit payments
- Maintained inventory levels and upheld safety and sanitation standards to ensure a compliant and efficient operation
- Provided exemplary customer service while coordinating staff responsibilities during shifts to optimize store performance.
Kitchen Manager, Expediter
Delicioso Brooklyn, NY
12.2017 - 05.2019
- Managed employee training to ensure efficient kitchen operations and adherence to food safety standards
- Coordinated inventory procurement, optimizing stock levels to meet demand without excess waste.
Junior Sous Chef
GG's New York, NY
01.2015 - 11.2017
- Streamlined special event planning and coordinated daily food preparation, ensuring timely execution and quality control
- Maintained inventory levels through diligent stocking and accurate ordering of produce, contributing to efficient kitchen operations
- Executed culinary skills by preparing fresh pasta, sauces, and a variety of proteins, while upholding cleanliness and sanitation standards in the kitchen.
Education
High School Diploma -
Automotive High School
Brooklyn, NY06-2016
Skills
- Leadership
- Team Management
- Time Management
- Performance Monitoring
- Decision-Making
- Problem-Solving
- Communication
- Budgeting
- Strategic Planning
Certification
Food Handlers / SERV Safe None
HRCI Certifiction
References
References available upon request.
Timeline
Assistant Property Manager
Extra Space Storage
01.2024 - Current
Store Manager
Sweet & Boozy NY
02.2023 - 01.2024
Production Baker-Cook
Blue Bottle NY
07.2022 - 02.2023
Shift Lead
Insomnia Cookies NY, NY
04.2020 - 03.2021
Kitchen Manager, Expediter
Delicioso Brooklyn, NY
12.2017 - 05.2019
Junior Sous Chef
GG's New York, NY
01.2015 - 11.2017
High School Diploma -
Automotive High School
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