Keyona Allen
Medical Assistant
Richmond,VA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring professionalism and team-building skills to deadline-driven environment. Highly dependable team player willing to go the extra mile to succeed.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Medical Assistant
VCU Health System
12.2022 - Current
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens and ensuring safe delivery to labs in timely manner.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
Patient Transporter
VCU Health System
11.2019 - 12.2022
- Ensure proper transport for deceased patients from hospital rooms to morgue.
- Cleaned, sanitized and moved hospital equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Helped other staff with patient transfers by moving patients between departments.
Turndown Attendant
The Jefferson Hotel
09.2019 - 12.2019
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Prepared hotel room for rest for guest satisfaction.
Package Handler
UPS
08.2017 - 11.2019
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Assorted packages to correct zip code areas on conveyor belts.
- Loaded and unloaded packages to and from trucks.
Housekeeper
Delta Marriott
07.2018 - 10.2019
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Sorted, laundered and put away various laundry items.
- Ensured cleanliness of hotel rooms for guest satisfaction.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with guest and clients when performing daily duties.
Cashier
Save-A-Lot Food Store
11.2015 - 12.2017
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Cashier/Cook's Assistant
Captain D's Seafood
07.2016 - 08.2017
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders to support waitstaff and other team members.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Consistently provided friendly guest service and heartfelt hospitality.
- Operated the drive through window and sales register quickly and efficiently.
Ride Attendant
Kings Dominion Amusement Park
06.2015 - 11.2015
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Trained new ride operators on safety procedures and ride operations.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Landscaper
Armstrong High School
09.2014 - 01.2015
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Researched and identified appropriate plants and materials for landscaping projects.
Education
High School Diploma -
Armstrong High School
Richmond, VA06-2018
Skills
- Ability to work under pressure
- Hardworker
- Great Team Player
- Adaptability
- Interpersonal
- Fast Learner
- Highly dependable
- Organization
- Compassionate
- Direct Patient Care
- Customer Service
- Simple Dressings
- Time management
- Teamwork
- Communication
Certification
- CCMA- Certified Clinical Medical Assistant
- BSL- Basic Life Support Certified
- CPR Certified
Timeline
Medical Assistant
VCU Health System
12.2022 - Current
Patient Transporter
VCU Health System
11.2019 - 12.2022
Turndown Attendant
The Jefferson Hotel
09.2019 - 12.2019
Housekeeper
Delta Marriott
07.2018 - 10.2019
Package Handler
UPS
08.2017 - 11.2019
Cashier/Cook's Assistant
Captain D's Seafood
07.2016 - 08.2017
Cashier
Save-A-Lot Food Store
11.2015 - 12.2017
Ride Attendant
Kings Dominion Amusement Park
06.2015 - 11.2015
Landscaper
Armstrong High School
09.2014 - 01.2015
High School Diploma -
Armstrong High School
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