Keyona Bryant
Garfield Heights,Ohio
Summary
Dynamic professional with a proven track record at Metro Health Medical Center, excelling in safety compliance and effective communication. Skilled in equipment operation and problem detection, I foster positive environments and enhance team performance. My adaptability and critical thinking have led to successful outcomes in diverse settings, ensuring operational excellence and collaboration.
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Utility Worker
MetroHealth Medical Center 2500 Metro Health Drive
06.2024 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Performed regular monitoring of utility systems to confirm proper functioning.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
- Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
Youth Specialist
Cuyahoga Hills Juvenile Correctional Facility
03.2022 - 04.2024
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Maintained detailed records of each participant''s progress throughout their involvement in the program, enabling accurate reporting on overall results achieved over time.
- Implemented creative fundraising initiatives that generated financial support for ongoing programs while raising awareness about the organization''s mission within the local community.
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
- Empowered young people to become leaders within their communities through skill-building exercises and mentorship opportunities.
- Collaborated with other social service agencies to refer youths for additional support services as needed, ensuring holistic care for each individual''s needs.
- Offered constructive feedback to minors under care regarding specific actions, behaviors, and words.
- Enhanced communication skills by facilitating workshops focused on active listening, constructive feedback, and respectful dialogue.
- Monitored participant progress through regular assessments, making necessary adjustments to ensure continued improvement.
- Developed individualized plans for at-risk youth, resulting in increased self-esteem and improved behavior patterns.
- Utilized effective conflict resolution techniques to address behavioral issues and promote a safe and inclusive atmosphere.
- Maintained safety and security of youth under care.
Machine Operator
Tavens Packaging & Display
11.2017 - 03.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Lead Teacher
Greater Achievement Enrichment Center
01.2014 - 07.2017
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Conducted ongoing assessments to monitor student progress and inform instructional adjustments.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Education
High School Diploma -
Cleveland Christian Academy
Cleveland , OH06-2003
Skills
- Power tool operation
- Equipment operation
- Heavy equipment operation
- Safety compliance
- Dishwashing
- First aid and CPR
- Utility connections and disconnections
- Packaging assistance
- Clear communication
- Team supervision
- Visual inspection
- Problem detection and resolution
- Word processing
- Critical thinking
- Relationship building
- Willing to learn
Languages
English
Full Professional
Timeline
Utility Worker
MetroHealth Medical Center 2500 Metro Health Drive
06.2024 - Current
Youth Specialist
Cuyahoga Hills Juvenile Correctional Facility
03.2022 - 04.2024
Machine Operator
Tavens Packaging & Display
11.2017 - 03.2022
Lead Teacher
Greater Achievement Enrichment Center
01.2014 - 07.2017
High School Diploma -
Cleveland Christian Academy
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