KEYONA BUTLER
St. Petersburg
Summary
Team‑oriented professional with strong experience in banking, customer service, and patient care. I bring value through reliability, communication, adaptability, and a commitment to supporting team goals. Seeking an opportunity where I can contribute to a positive work environment, deliver excellent service, and continue growing professionally while completing my education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Banker
Bank of America
St. Petersburg, FL
01.2024 - 02.2026
- Assisted clients with account services, financial transactions, and product education.
- Resolved account issues and provided personalized customer support.
- Maintained accuracy in cash handling and documentation.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
Production Assembler
Bausch & Lomb
Clearwater, FL
12.2022 - 08.2023
- Operated production and assembly equipment.
- Loaded components and monitored equipment performance.
- Maintained a clean, organized work area.
- Followed production instructions and documented work accurately.
Production Associate
Target
St. Petersburg, FL
09.2021 - 12.2021
- Unloaded trucks and sorted products.
- Stocked sales floor and maintained inventory.
- Assisted guests with checkout and product questions.
Customer Service Representative
Access2Care
Clearwater, FL
11.2020 - 01.2021
- Dispatched and canceled transportation rides for members.
- Provided account support and customer assistance.
- Worked in a high-volume inbound call center.
Patient Care Technician (PCT)
Palms of Pasadena Hospital
St. Pete Beach, FL
12.2018 - 03.2020
- Supported patient care under nursing supervision.
- Assisted with daily living activities and monitored patient needs.
Certified Nursing Assistant (CNA)
Kindred Hospital
St. Petersburg, FL
05.2018 - 08.2018
- Monitored vital signs and reported changes to nursing team, ensuring timely interventions.
- Maintained cleanliness and organization of patient rooms, promoting a safe environment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
CNA
Lexington Health & Rehab
St. Petersburg, FL
05.2017 - 12.2017
- Documented patient progress accurately in electronic health records to support continuity of care.
- Provided high-quality personal care services such as bathing, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Lexington Health & Rehab
St. Petersburg, FL
05.2017 - 12.2017
- Documented patient progress accurately in electronic health records to support continuity of care.
- Provided high-quality personal care services such as bathing, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Service Greeter
Bert Smith BMW
St. Petersburg, FL
09.2016 - 05.2017
- Greeted customers and assisted service advisors.
- Managed loaner vehicle agreements.
Education
Nursing Program
Galen College of Nursing
St. Petersburg, FL12-2027
Skills
- Customer Service & Client Support
- Cash Handling & Account Management
- Patient Care & Vital Signs
- Multitasking & Time Management
- Communication & Problem-Solving
- Financial services
- Documentation & Charting
- Call Center Operations
- CPR
- BLS
Affiliations
Year Up Alumni
Certification
BLS
Timeline
Relationship Banker
Bank of America
01.2024 - 02.2026
Production Assembler
Bausch & Lomb
12.2022 - 08.2023
Production Associate
Target
09.2021 - 12.2021
Customer Service Representative
Access2Care
11.2020 - 01.2021
Patient Care Technician (PCT)
Palms of Pasadena Hospital
12.2018 - 03.2020
Certified Nursing Assistant (CNA)
Kindred Hospital
05.2018 - 08.2018
CNA
Lexington Health & Rehab
05.2017 - 12.2017
CNA
Lexington Health & Rehab
05.2017 - 12.2017
Service Greeter
Bert Smith BMW
09.2016 - 05.2017
Nursing Program
Galen College of Nursing