Summary
Overview
Work History
Education
Skills
Timeline
Clinical Exposure
Volunteer Experience
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Keyona Pascoe- Greer

Mount Pleasant,MI

Summary

Positive and motivated Exercise Science student with strong academic foundation in health and human movement sciences and proven skills in customer service, time management, and organizational efficiency. Experienced in supporting patient care environments through both volunteer and observational roles. Committed to pursuing a career in physical therapy with a dedication to learning and genuine passion for improving quality of life through movement.


Overview

6
6
years of professional experience

Work History

Gym Receptionist

Evolution Fitness & Training LLC
01.2023 - Current
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Maintained a clean and organized gym environment, contributing to a positive atmosphere and optimal environment for member visits.

Server/Bartender

Summit Smokehouse
06.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Server

JJ Rubys
03.2021 - 06.2021
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • stocked server areas with supplies before, during, and after shifts.
  • Greeted customers, answered questions and recommended special items to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.

Front Desk Receptionist

BRICKK Fitness Lounge
06.2019 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Cleaned and sanitized work areas, gym equipment and bathrooms.

Education

Bachelor of Science - Exercise Science - Kinesiology

Central Michigan University
Mount Pleasant, MI
12-2025

Associate of Science - Health Sciences

Mid Michigan College
Mount Pleasant, MI
05-2024

Skills

    • Strong work ethic

    • Exceptional customer service

    • Time management

    • Sales expertise

    • Punctual and reliable

    • Team player attitude

    • Visitor and customer engagement

    • Fitness industry networking

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Timeline

Gym Receptionist

Evolution Fitness & Training LLC
01.2023 - Current

Server/Bartender

Summit Smokehouse
06.2022 - Current

Server

JJ Rubys
03.2021 - 06.2021

Front Desk Receptionist

BRICKK Fitness Lounge
06.2019 - 03.2020

Bachelor of Science - Exercise Science - Kinesiology

Central Michigan University

Associate of Science - Health Sciences

Mid Michigan College

Clinical Exposure

  • Mountain Town Rehab, outpatient orthopedics - 24 hours
  • Medilodge, skilled nursing facility - 18 hours
  • Ithaca Physical Therapy, outpatient orthopedics - 20 hours
  • Sport Summit Physical Therapy, outpatient orthopedics - 9 hours
  • Onward Physical Therapy, outpatient orthopedics - 9 hours
  • MyMichigan Health Rehabilitation, outpatient pediatric neurorehabilitation - 28 hours
  • Novacare Rehabilitation, outpatient orthopedics - 42 hours


Volunteer Experience

Soup Kitchen Volunteer

Isabella Community Soup Kitchen - Mount Pleasant, MI

April 2025 - Present - 40 hours

  • helped serve warm meals and beverages to community members in need
  • provided respectful, compassionate service to diverse populations


Blood Donor Ambassador

American Red Cross - Shepherd, MI, Stanton, MI, Mount Pleasant, MI

April 2025 - Present - 18 hours

  • Greeted and checked-in blood donors at various blood drives across Michigan
  • Enhanced donor experience by providing a welcoming environment and excellent customer service


Physical Therapy Volunteer

Novacare Rehabilitation - Mount Pleasant, MI

July 2025 - August 2025 - 36 hours

  • Supported patient care by promptly delivering exercise tools and treatment materials to therapists
  • Assisted with sanitizing equipment, washing soiled linen and organizing therapy spaces

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