Dynamic Customer Service Representative with a proven track record at Teleperformance, excelling in conflict resolution and customer relations. Leveraged critical thinking to enhance customer satisfaction and loyalty, while mentoring new hires. Proficient in Microsoft Excel, I streamlined processes and improved data accuracy, fostering a culture of excellence and efficiency.
Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.