Summary
Overview
Work History
Education
Skills
Accomplishments
Awardsandacknowledgements
Languages
Work Availability
Timeline
Generic

KE'YONDRE A. PARR

Omaha,USA

Summary

Professional with experience in customer service both restaurant and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results. Known for reliability, efficiency, and positive attitude in fast-paced settings.

Overview

8
8
years of professional experience

Work History

Dasher

Doordash
01.2024 - Current
  • Receive 5-10 orders a day
  • Pick up customers requested orders from various stores or restaurants and deliver to designated locations
  • Assisted in packing and loading food orders in delivery vehicle to FastTrack process and maintain freshness.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Improved customer satisfaction by providing timely and accurate deliveries.

Crew Team Member

Burger King
01.2021 - 03.2024
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders about 60-80 orders a day, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Sanitation Crew

Hyvee Warehouse
01.2022 - 02.2023
  • Maintained neat, clean and sanitized 3 work areas a night.
  • Performed daily facility checklists for cleaning dishes, sweep/mop floors, spray down equipment floors, wiping down glass entryways and collecting trash.
  • Reduced the risk of cross-contamination by properly cleaning and sanitizing equipment, surfaces, and utensils.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.

Courtesy Clerk

Bakers
01.2020 - 04.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Collected carts from parking lot and designated return locations.
  • Contributed to store's positive reputation by consistently demonstrating professionalism and dedication to customer service.
  • Bagged about 20 bags a day

Stocker

Life Care Center of Omaha
02.2017 - 06.2018
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Served meals to 30 residents in accordance with established schedules and dietary procedures.
  • Performed inventory control, such as counting, and stocking merchandise.

Reservation Specialist

Marriott International
01.2018 - 04.2018
  • Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
  • Provided exceptional customer service throughout the entire booking process, leading to positive reviews and referrals.
  • Adhered to company guidelines and regulations consistently, ensuring a high standard of professionalism in all aspects of the Reservation Specialist role.
  • Supported marketing efforts by promoting special offers or packages during the booking process.
  • Handled billing information over phone.
  • Provided customers with information about availability and pricing.
  • Resolved various issues and discrepancies for customers.
  • Received 50-100 calls a day

Education

High School Diploma -

Omaha North High School
Omaha, NE
01.2018

Skills

  • Problem Solving
  • Customer service
  • Positive attitude
  • Store cleaning
  • Efficient and courtesy
  • Money handling
  • Food preparation
  • Multitasking and organization
  • Active listening
  • Payment processing
  • Data entry
  • Critical thinking

Accomplishments

▪ Step Up Omaha was a summer job program that rewarded me with a certificate for being a great worker and dedicated.

▪ Youth Leadership was a program with Creighton I was high school I was offered and we learned a lot about our lives and social skills and received a youth leadership hoodie and certificate.

▪ YMCA Basketball was an experience I loved playing for the team full of my friends and I started playing every year since I was a freshman until I was senior and unfortunately we never got certificates.

Awardsandacknowledgements

  • Step Up Omaha, A summer job program that rewarded me with a certificate for being a great worker and dedicated.
  • Youth Leadership, A program with Creighton in high school where we learned about our lives and social skills, receiving a hoodie and certificate.
  • YMCA Basketball, An experience I loved playing for the team full of friends from freshman to senior year.

Languages

English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Dasher

Doordash
01.2024 - Current

Sanitation Crew

Hyvee Warehouse
01.2022 - 02.2023

Crew Team Member

Burger King
01.2021 - 03.2024

Courtesy Clerk

Bakers
01.2020 - 04.2020

Reservation Specialist

Marriott International
01.2018 - 04.2018

Stocker

Life Care Center of Omaha
02.2017 - 06.2018

High School Diploma -

Omaha North High School

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KE'YONDRE A. PARR