Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyoni Potter

Summary

Accomplished Human Resources Director proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes payroll/leave and benefits administration, compensation structuring and recruitment-staffing. Demonstrated current working knowledge of federal, state and local regulations or laws. FMLA, EEO

Overview

15
15
years of professional experience

Work History

Director of Human Resources

HUD
03.2022 - Current
  • Meets with Executives and management team to provide HR guidance regarding organizational restructuring, employee development, employee relations, and talent decisions.
  • Manages Corporate HR department and provide oversight on investigations and employee relations.
  • Maintains current knowledge of state and federal laws to ensure company compliance.
  • Subject matter expert regarding leaves of absence, benefits, and payroll.
  • Partners with HR Services on unemployment hearings, assisting HR/Legal department in responding to any required federal or state requests.
  • Liaison between multiple business divisions to improve communications.
  • Develop succession plans and promotion paths for team members.
  • Manages a team of seventeen, overseeing hiring, training, compliance, talent management, and professional growth of team members.
  • Established a diversity program for the organization, and am responsible for maintaining and enhancing diversity initiatives across all divisions.
  • Oversees and approves implementation of settlement agreements and court orders regarding EEO complaints
  • ·Provides managers and employees with specific, directly applicable information on the organization's practices, procedures, and policies related to complex compensation and payroll issues and programs, such as basic pay, overtime, or leave entitlement questions or problems.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Meets with employees annually for progress reviews and performance assessments.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Develops training plans for team of seventeen
  • Manages all leave programs

Branch Chief

Library Of Congress
09.2021 - 03.2022
  • Coordinated and supported asset management functions.
  • Exercised supervisory authorities and responsibilities involving work assignment and review.
  • Analyzed, interpreted and shared regulatory policy expertise.
  • Managed a team of seven employees and monitored progress towards achieving project goals and objectives.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Coordinated with Mangers and Branch leaders to implement settlement agreements and court orders regarding performance management
  • · Provided managers and employees with specific, directly applicable information on the organization's practices, procedures, and policies related to complex compensation and payroll issues and programs, such as basic pay, overtime, or leave entitlement questions or problems.
  • · Researched, analyzed and troubleshoot problems that could prevent an employee from receiving the appropriate salary or within grade increase. Based on conditions and factors that relate to the issues, determines what information is required and independently corrects those issues.
  • Provided expert advisory services to managers in the functional areas of pay administration, including awards and other benefits. Exercises independent judgement and interprets and explains human resources policies, laws, and regulations to managers and staff concerning complex human resources related problems

Supervisory Human Resources Specialist

FEMA
04.2018 - 09.2021
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Managed a team of eleven.
  • Managed payroll data entry and processing for 10,000 employees to comply with predetermined company guidelines.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Created new hire and termination documents for payroll.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

HR Manager

Cape Fox
07.2016 - 04.2018
  • Consulted with managers to determine weekly staffing goals.
  • Managed team of 5.
  • Provided support to department HR Generalist and assign weekly recruitment goals.
  • Provided advice and assistance on company policies and procedures.
  • Interviewed and extended offers to candidates for salaried positions.
  • Prepared reports to summarize recruiting activity.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals.
  • Oversaw and managed hiring process and assisted human resources.
  • Maintained strong working knowledge of Department of Labor's Fair Labor Standards Act and other regulations.
  • Worked alongside global business leader to deploy new training strategies.
  • Conducted audits of personnel records to ensure accuracy
  • Lead and created training tools for HR assistants on processing personnel actions into HR System ( Peoplesoft)
  • Conduced quality review checks on all personnel actions entered into HR system by HR Assistants

Lead Human Resources Specialist

Rividium Inc.
06.2015 - 07.2016
  • Advertised job opportunities on social media platforms and job boards.
  • Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Developed and facilitated new-hire orientations.
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Completed human resource operational requirements by scheduling and assigning employees.

Human Resources Specialist

FYI, Inc
09.2013 - 06.2015
  • Generated reports to track employee time and attendance.
  • Managed and updated employee benefits information.
  • Coordinated resolution of payroll discrepancies.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Managed FMLA and Voluntary Leave Transfer Program
  • Processed manual checks for employees in accordance with company policies.
  • Completed payroll accurately and timely to meet employee expectations.
  • Audited timesheets and payroll records for accuracy.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Prepared and submitted payroll taxes and reports to regulatory agencies.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Tracked employee vacation, sick and personal time.
  • Developed and implemented payroll procedures to streamline workflow.
  • Processed timecards and payroll data for team of employees.

Human Resources Specialist

CTI Global
12.2010 - 09.2013
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Oversaw and managed hiring process and assisted human resources.
  • Entered new employee health benefits and hiring information into HRIS system.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Administered employee benefits programs and assisted with open enrollment.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Assisted with writing job postings and job descriptions for boards.

Human Resources Assistant

Department Of Energy
11.2008 - 11.2010
  • Responsible for recruiting, interviewing job applicants making recommendations regarding applicant qualifications.
  • Served as benefits liaison for the temporary and term employees.
  • Served as HR Representative for Trainees and Interns .
  • New Hire Orientations/Exit Interviews.
  • Attended college career fairs and interviewed candidates for admission into leadership programs.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
  • · Responsible for managing over 1200 employee electronic personnel folders.
  • · Maintained and organized the file room.
  • · Prepared folders and forms for new employee orientation.
  • · Scheduled New Employees for all mandatory Training.
  • · Responded to customer employee verifications.

Education

Bachelor of Science - Political Science

Bowie State University
Bowie, MD
05.2015

Skills

  • Performance Management
  • Process Improvement
  • Payroll Coordination
  • Legal Compliance
  • Training Development
  • Training Leadership
  • Data-Driven Decision-Making
  • Human Resources Management
  • Benefits Administration
  • Recruitment Strategies
  • Diversity and Inclusion
  • Performance Appraisals

Timeline

Director of Human Resources

HUD
03.2022 - Current

Branch Chief

Library Of Congress
09.2021 - 03.2022

Supervisory Human Resources Specialist

FEMA
04.2018 - 09.2021

HR Manager

Cape Fox
07.2016 - 04.2018

Lead Human Resources Specialist

Rividium Inc.
06.2015 - 07.2016

Human Resources Specialist

FYI, Inc
09.2013 - 06.2015

Human Resources Specialist

CTI Global
12.2010 - 09.2013

Human Resources Assistant

Department Of Energy
11.2008 - 11.2010

Bachelor of Science - Political Science

Bowie State University

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Keyoni Potter