Keyonia Carter
Pascagoula,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Intake Specialist
MISSISSIPPI REGIONAL HOUSING AUTHORITY
03.2024 - Current
- Generates reports of violations found at inspection and advises clients and/or landlords how to remedy deficiencies
- Assists with documents, records, and uploads into appropriate system
- Reports to the Section 8 Director any and all violations that occur that may be life threatening and/or not in compliance with preset standards
- Participates in job and certification training, attends continuing education classes for certifications and to stay abreast of current codes, regulations, and laws governing area of responsibility
- Facilitated housing placements by assessing client needs and available resources.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Maintained database of housing resources, landlords and management companies.
Emergency Assistance Case Manager
BACK BAY MISSION, BILOXI, MS
09.2019 - 02.2022
- Reduced homelessness rates in the community by successfully placing clients in permanent, affordable housing options.
- Facilitated family meetings to discuss patient care plans.
- Provided client and family education on available resources and self-care strategies.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Maintained up-to-date knowledge of best practices in homeless service provision through continuous professional development opportunities such as trainings or conferences attended regularly.
- Facilitated workshops on financial literacy, tenant rights, and other topics relevant to successful independent living for clients transitioning into stable housing situations.
Family Protection Worker
MISSISSIPPI DEPARTMENT OF HUMAN SERVICES, BAY ST. LOUIS, MS
04.2016 - 08.2019
- Facilitated client assessments to identify needs and develop personalized care plans.
- Provided crisis intervention and emotional support during difficult situations.
- Monitored client progress, adjusting care strategies as necessary to improve outcomes.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
Teachers Assistant/ Program Aide
COMMUNITY DEVELOPMENT INSTITUTE, GULFPORT, MS
04.2015 - 09.2016
- Supported classroom activities by preparing instructional materials and resources.
- Assisted teachers in implementing lesson plans and adapting them for diverse learners.
- Collaborated with educators to assess student progress and provide feedback.
- Monitored student behavior, implementing strategies to promote respect and cooperation in the classroom.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
Education
Bachelor of Science - Child and Family Studies
UNIVERSITY OF SOUTHERN MISSISSIPPI
Long Beach, MS05.2016
Associate of Arts - undefined
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
Gulfport, MS05.2014
High School Diploma - undefined
GULFPORT HIGH SCHOOL
Gulfport, MS05.2008
Skills
- Critical thinking
- Decision-making
- Public speaking
- Coaching and development
- Verbal and written communication
- Teamwork and collaboration
Languages
English
Full Professional
Timeline
Intake Specialist
MISSISSIPPI REGIONAL HOUSING AUTHORITY
03.2024 - Current
Emergency Assistance Case Manager
BACK BAY MISSION, BILOXI, MS
09.2019 - 02.2022
Family Protection Worker
MISSISSIPPI DEPARTMENT OF HUMAN SERVICES, BAY ST. LOUIS, MS
04.2016 - 08.2019
Teachers Assistant/ Program Aide
COMMUNITY DEVELOPMENT INSTITUTE, GULFPORT, MS
04.2015 - 09.2016
Associate of Arts - undefined
MISSISSIPPI GULF COAST COMMUNITY COLLEGE
High School Diploma - undefined
GULFPORT HIGH SCHOOL
Bachelor of Science - Child and Family Studies
UNIVERSITY OF SOUTHERN MISSISSIPPI
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