KEYONNA BRINKLEY
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Enrollment Outreach Coordinator
JEVS Human Services
09.2023 - Current
- Collaborate with the EARN Team on referrals sent to CareerLink® Suburban Station
- Complete outreach phone calls to EARN referrals and document outcomes
- Schedule referrals for EARN orientation day within open referral window
- Provide resources for reported barriers
- Educate on the variety of CareerLink® services available and on EARN program requirements
- Ensure effective, accurate and coordinated communications with County Assistance Office liaison.
CASE MANAGER
JEVS HUMAN SERVICES
08.2022 - Current
- Provide in-home and on-site intensive case management support to caseload of DPW recipients
- Match and link clients with services
- Document all contacts with clients in a timely manner; maintain accurate and timely records of all case management sessions
- Schedule clients to participate in workshops, job search, and community service
- Provide regular, ongoing individual counseling to address barriers, encourage achievement of goals and ensure retention of clients.
BEHAVIORAL HEALTH TECHNICIAN
RESOURCES FOR HUMAN DEVELOPMENT
04.2021 - 09.2021
- Coordinate and provide safe, effective, and client-centered care
- Handle case assignments, draft service plans, review case progress and help determine case closure
- Carry out individual treatment plans and record observations.
Education
BACHELOR OF SOCIAL WORK -
MILLERSVILLE UNIVERSITY OF PENNSYLVANIA
08.2024
ASSOCIATE IN APPLIED SCIENCE IS BEHAVIORAL HEALTH AND HUMAN SERVICES -
COMMUNITY COLLEGE OF PHILADELPHIA
08.2022
Skills
Experience developing case plans and documentation
Ability to maintain records and client files
Ability to demonstrate compassion, understanding, and empathy
Ability to handle clientele compliant issues, requests, and demands accordingly
Advanced computer skills, specifically with Microsoft Office products
Strong organizational skills
Community Outreach
Outreach initiatives
References
Available Upon Request
Timeline
Enrollment Outreach Coordinator
JEVS Human Services
09.2023 - Current
CASE MANAGER
JEVS HUMAN SERVICES
08.2022 - Current
BEHAVIORAL HEALTH TECHNICIAN
RESOURCES FOR HUMAN DEVELOPMENT
04.2021 - 09.2021
BACHELOR OF SOCIAL WORK -
MILLERSVILLE UNIVERSITY OF PENNSYLVANIA
ASSOCIATE IN APPLIED SCIENCE IS BEHAVIORAL HEALTH AND HUMAN SERVICES -
COMMUNITY COLLEGE OF PHILADELPHIA
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