Summary
Overview
Work History
Education
Skills
Timeline
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Keyonna Clay

Houston,TX

Summary

Dedicated to fostering strong customer relationships and adept at resolving challenging customer situations, a passionate professional in the field. Proven track record of providing exceptional customer service, thrives in fast-paced environments and excels at effectively communicating with diverse individuals. Unwavering commitment to ensuring customer satisfaction, combined with strong problem-solving skills, consistently delivers positive experiences and exceeds expectations.

Overview

3
3
years of professional experience

Work History

Cabin Cleaner

G2
07.2022 - 07.2023
  • Cleaned aircraft galleys, bathrooms, cockpits, passenger seats and vacuumed interior floors
  • Restocked the cabinets with the supplies needed
  • Completes all cleaning activities by using approved liquids and cleaning tools
  • Vacuum carpets, clean baggage compartment, seat cushions, clean lap trays, armrests, and empty rubbish from bins

Host

Black Bear Diner
03.2021 - 11.2022
  • Provide accurate wait times and monitor waiting lists
  • Escort customers to assigned dining or bar areas
  • Assist customers with completing online orders
  • Check out customers upon departure taking cash or card payment

Server

Waffle House
02.2021 - 05.2022
  • Maintain table appearance by pre-bussing, check drink levels and remove clutter
  • Keep station clean, set up and take down station tables appropriately
  • Present check for payment and provides change as needed

Sales Associate

Target
11.2020 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Dekaney High School
08.2021

Skills

  • Fast Learner
  • Friendly
  • Positive Attitude
  • Attention to Detail
  • Self-Directed

Timeline

Cabin Cleaner

G2
07.2022 - 07.2023

Host

Black Bear Diner
03.2021 - 11.2022

Server

Waffle House
02.2021 - 05.2022

Sales Associate

Target
11.2020 - 02.2022

High School Diploma -

Dekaney High School

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Keyonna Clay