Keyonna Cooper
Summary
Compassionate professional with over 6 years of experience with seniors 60 and older, service coordination and case management. Known for delivering effective communication, attention to detail, and a commitment to client well-being. Ready to leverage expertise to improve client outcomes.
Overview
6
6
years of professional experience
Work History
Service Coordinator
Rockdale County Senior Services
Conyers, Georgia
01.2026 - Current
- Provides case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Coordinates client assessments, identifying needs and developing tailored service plans to enhance client outcomes.
- Formulates and executes specific case management plans aimed at fulfilling identified client health needs.
- Delivers case management services, aligning support with health and human service objectives to improve client well-being.
- Oversees home management service administration for improved client quality of life.
- Coordinates outreach and follow-up efforts to maintain continuous client support.
- Collaborate and coordinate with social service manager on a routine basis.
- Facilitate communication between clients and service providers for effective support.
- Conduct referrals and transition to homeless and displaced persons.
Home Health Aide
Rockdale County Senior Services
Conyers, Georgia
04.2023 - 01.2026
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe environment for clients at all times.
- Collaborated with family members to ensure continuity of care strategies.
- Documented client progress and care activities accurately in records.
- Participated in training sessions to improve caregiving skills and techniques.
- Helped clients stay happy and healthy by providing mental and emotional support.
Home Health CNA
An Angel's Hand LLC
06.2021 - 12.2025
- Monitored and recorded vital signs for client health assessments.
- Assisted clients with daily living activities and mobility support.
- Assisted with personal hygiene needs such as shaving, brushing teeth and hair care.
- Communicated effectively with healthcare team about client conditions.
- Performed light housekeeping duties including laundry, dusting, vacuuming and meal preparation.
- Provided companionship to elderly and disabled individuals in their home environment.
CNA
Rosemont Assisted Living
Stone Mountain, Georgia
03.2020 - 08.2021
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted residents with daily living activities and personal hygiene.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Monitored and documented vital signs and health changes of residents.
- Supported rehabilitation activities based on healthcare professional guidance.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
Education
Certified Nursing Assistant -
Hillendell Medicial Training
01-2022
High School Diploma -
Newton High School
Covington, GA05-2004
Skills
- 6 Years of experience working with seniors 60 & older
- Knowledge in assessments and vital tracking
- Wisdom using Outlook, Excel & Word
- Knowledge in DDS
- Certified Nursing Assistant Certification
- Leadership Essentials Certification
- DON-R Assessment certification
- BLS American Heart Association Certification in CPR, AED & First Aid
- Service planning
- Crisis intervention
- Referral coordination
- Health assessments
- CACTS Certification
- Certification in Alcohol and Dementia
- Certification in home safety & fall prevention
Timeline
Service Coordinator
Rockdale County Senior Services
01.2026 - Current
Home Health Aide
Rockdale County Senior Services
04.2023 - 01.2026
Home Health CNA
An Angel's Hand LLC
06.2021 - 12.2025
CNA
Rosemont Assisted Living
03.2020 - 08.2021
Certified Nursing Assistant -
Hillendell Medicial Training
High School Diploma -
Newton High School