Keyonna Lovett
Anniston,Alabama
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Compassionate Intern accustomed to assisting numerous patients per day with pre-and-post examination protocols. Proficient in organizing, sterilizing and sanitizing therapy equipment and assisting patients in scheduled treatments. Committed to fully supporting patients for duration of treatments, tests and evaluations.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
Oxford, AL
04.2021 - Current
- Handled cash transactions and operated POS system accurately.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Accurately took orders and communicated dietary restrictions to kitchen staff.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Vice President of Public Relations
Jacksonville State University DOSO
Jacksonville, AL
05.2021 - 05.2024
- Identified client groups and audiences, determining best way to communicate publicity information.
- Developed thought leadership content for executive team members.
- Oversaw social media presence, content creation, and analytics.
- Built and maintained corporate image, brand and identity.
- Developed and maintained company corporate image and identity using logos and signage.
- Attended each Sga event
- Attended meetings every week regarding the student body
- Voice for the student body and making smart decisions for the betterment of them.
- Attended Board of Trustees luncheons and meetings to give updates on progress.
Internship Student
Northeast Orthopaedics & Sports Medicine
Jacksonville, AL
12.2023 - 04.2024
- Observed Pts and Techs
- Laundry to provide safe and clean environment
- Documented daily treatment notes in patient records accurately.
- Performed clerical tasks, including scheduling appointments.
- Set up therapeutic modalities as directed by therapists.
- Monitored patient safety during therapy sessions.
- Ensured HIPAA compliance while handling patient information.
- Prepared hot and cold packs for therapy treatments.
- Observed patient progress and reported to therapists.
Server
Cracker Barrell
Oxford, AL
05.2019 - 06.2020
- Handled cash transactions and operated POS system accurately.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Coordinated timely food delivery with kitchen and bar staff.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Accurately took orders and communicated dietary restrictions to kitchen staff.
Crew Member
Burger King
Anniston, AL
06.2018 - 08.2018
- Prepared and served food according to established guidelines and recipes.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Consistently met or exceeded company targets for speed of service.
- Monitored food quality to ensure consistency and safety standards.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained clean and organized workspace for optimal efficiency.
Education
Bachelor of Science - Exercise Science
Jacksonville State University
Jacksonville, AL05-2024
High School Diploma -
Anniston High School
Anniston, AL05-2018
Skills
- Problem solving
- Critical Thinking
- Organization
- Creative
- Teamwork
- Responsible
- Flexibility
- Marketing Skills
- Social Media
- Compassionate
- Strength Training
- Treatment Plans
- Patient Communication
- Safety Management
- CPR training
- Empathetic and patient
Timeline
Internship Student
Northeast Orthopaedics & Sports Medicine
12.2023 - 04.2024
Vice President of Public Relations
Jacksonville State University DOSO
05.2021 - 05.2024
Server
Olive Garden Restaurant
04.2021 - Current
Server
Cracker Barrell
05.2019 - 06.2020
Crew Member
Burger King
06.2018 - 08.2018
Bachelor of Science - Exercise Science
Jacksonville State University
High School Diploma -
Anniston High School
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