KEYONNA A. COHEN
Mount Holly,NJ
Summary
Driven to succeed and learn with a positive, encouraging company. Extremely hard working and dedicated, excited for a challenging opportunity to continue my education in the work force.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cart to Curb Personal Customer Shopper
Wegmans Grocery Store
03.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Customer Service
Best Buy
03.2023 - 08.2023
- Team Lead for the mobile department
- Cash register -direct customer service
- Inventory Control
- Clean the store.
- Strengthened client relationships through exceptional customer service and prompt followups.
- Provided exceptional customer service, resulting in increased client retention rates.
Education
Freshman - Marketing
RCBC
Burlington County NJ01.2027
Freshman - Marketing & Entrepreneurship
Lynn University
01.2027
Graduated -
Rancocas Valley High School
06.2023
Skills
- Strong organizational and time-management skills
- Exceptional communication with others in all atmospheres and situations Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously Experience in customer service with a sales background
- Extremely driven to learn and grow with a company
- Strong Work Ethic
- Online order fulfillment
- Supply Chain Understanding
- E-commerce familiarity
- Cash handling proficiency
Certification
- High School Diploma with Honors
- First Degree Black Belt; Tang Soo Do
- First Degree Black Belt: Shotakan
Conclusion
I am a dedicated, hard working individual with an amazing attitude and drive. Highly motivated to help an organization as well as myself grow. Offering an amazing work ethic with an eagerness to learn, I appreciate and thank you in advance for the opportunity.
Timeline
Cart to Curb Personal Customer Shopper
Wegmans Grocery Store
03.2024 - Current
Customer Service
Best Buy
03.2023 - 08.2023
Freshman - Marketing
RCBC
Freshman - Marketing & Entrepreneurship
Lynn University
Graduated -
Rancocas Valley High School
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