Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Keyoung Galvan

Fayetteville,NC

Summary

US Army veteran with experience in emergency and clinical medicine, as well as prior law enforcement experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Healthcare Specialist

US Army
Fayetteville, NC
02.2021 - 02.2025
  • Supported nursing staff in day-to-day operations.
  • Attended training to validate or refresh basic professional skills.
  • Greeted, guided and offered assistance to patients and visitors.
  • Provided patient education and counseling services to individuals seeking healthcare assistance.
  • Recorded resident progress, medications and treatment in medical reports.
  • Maintained compliance with HIPAA protocols to safeguard patient privacy.
  • Restocked supplies and cleaned equipment between patients.
  • Ensured compliance with all regulatory requirements for healthcare delivery systems.
  • Documented patient information accurately in electronic medical records system.
  • Developed, managed and updated patient medical records, fulfilled all patient needs and communicated with employees on different shifts to ensure standardized and accurate patient care.
  • Provided emotional support to patients dealing with chronic illnesses or disabilities.
  • Provided assistance to executive personnel to foster patient progression and achieve recovery goals.
  • Instructed foreign allies in medical proficiency, providing experience toward operating outside my general area of operation and functioning with the language barrier.

Correctional Officer

Pima County Sheriff s Department
Tuscon, AZ
06.2019 - 01.2021
  • Maintained order in the jail by monitoring inmate behavior, and intervening when necessary.
  • Inspected cells and conducted random searches of common areas.
  • Distributed commissary items and dispensed prescribed medication to prisoners.
  • Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Enforced institutional policies and procedures to maintain order and security within the correctional facility.
  • Issued clothing, tools and other authorized items to inmates.
  • Detected potential threats and quickly defused conflicts.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Implemented rehabilitation programs aimed at reducing recidivism among inmates.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.

Restaurant Team Member

North Italia
Tuscon, AZ
03.2018 - 05.2019
  • Followed health code regulations when handling food items safely.
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Operated kitchen equipment safely and efficiently.
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Operated dishwasher following safety guidelines for cleaning dishes properly.
  • Monitored temperature of refrigeration units to ensure proper storage conditions.
  • Trained new team members on restaurant policies and procedures.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.

Education

High School Diploma -

Canyon Del Oro
Tucson, AZ
05-2019

Skills

  • Training and mentoring
  • Treatment plans
  • Clinical skills
  • Vital signs monitoring
  • Inventory restocking
  • Strategic planning
  • Quality improvement
  • Emergency treatment
  • Communication skills
  • Medical evaluation
  • Patient confidentiality
  • Patient education
  • Record preparation
  • Treatment Planning
  • Phlebotomy techniques
  • BLS certification
  • HIPAA regulations

Affiliations

  • Purple belt in Brazilian Jiu-Jitsu
  • Yoga
  • Rock climbing
  • Avid reader

Accomplishments

  • Global war on terror
  • AAM (Army Achievement Medal x3)
  • Soldier of the month x2

Certification

  • NREMT
  • NIMS
  • BLS

References

References available upon request.

Timeline

Healthcare Specialist

US Army
02.2021 - 02.2025

Correctional Officer

Pima County Sheriff s Department
06.2019 - 01.2021

Restaurant Team Member

North Italia
03.2018 - 05.2019

High School Diploma -

Canyon Del Oro

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Keyoung Galvan