Keyri Cruz
Guttenberg,USA
Summary
Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Overnight Manager
QuickChek
06.2023 - Current
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Cashier/Customer Service
QuickChek
06.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Waitress/Cashier
Pio Pio Restaurant
02.2020 - 07.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
KFC Team Member
KFC KBP Foods
01.2023 - 04.2023
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Retail Associate
Bakkal
02.2020 - 10.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
GED -
Chindlers
Union City, NJ08.2023
Skills
- Serving Experience
- Restaurant Experience
- Customer Service
- Serving
- Guest services
- Cash handling
- Retail sales
- Cash register
- Leadership
- Sales
- Communication skills
- Supervising experience
- Bilingual
- Food Service
- Basic math
- Shift Management
- Bartender Experience
- POS
- Scheduling expertise
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Retail customer service, Proficient, 12/01/22
- Customer service, Proficient, 05/01/23
- Retail customer service, Proficient, 02/01/24
- Work style: Reliability, Proficient, 12/01/22
- Medical receptionist skills, Proficient, 03/01/24
- Food service: Customer situations, Proficient, 05/01/23
- Sales skills, Proficient, 02/01/23
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Overnight Manager
QuickChek
06.2023 - Current
Cashier/Customer Service
QuickChek
06.2023 - Current
KFC Team Member
KFC KBP Foods
01.2023 - 04.2023
Waitress/Cashier
Pio Pio Restaurant
02.2020 - 07.2023
Retail Associate
Bakkal
02.2020 - 10.2021
GED -
Chindlers
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