Keyri De Haro
Office Coordinator
Tacoma,WA
Summary
Detail-oriented Administrative Assistant with strong communication skills and proven experience delivering exceptional customer service in fast-paced environments. Skilled in administrative support, calendar and scheduling coordination, and office suite applications (Microsoft Office, Excel). Self-motivated and adaptable, adept at managing multiple concurrent tasks and leveraging workflow tools to streamline operations in both independent and collaborative team settings.
Overview
8
8
years of professional experience
23
23
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Administrative Assistant
Elite Fencing and Landscaping
09.2023 - 01.2025
- Managed day-to-day administrative operations for a small landscaping and fencing business
- Communicated with clients via phone and email to schedule estimates and project updates
- Created and sent invoices, job estimates, and order confirmations
- Ordered and tracked materials and supplies for multiple ongoing projects
- Maintained client records and coordinated follow-up communications
- Supported marketing tasks including email outreach and referrals
- Helped double monthly job volume from 5 to 10 projects through improved scheduling and client follow-up
Associate Support Department Supervisor /Bilingual Customer Service Representative
The Home Depot
09.2016 - 08.2023
- Supervised and generated rotational shift schedules to meet store operational needs.
- Led onboarding, orientation, and skill training for new associates, supporting workforce acquisition efforts.
- Ensured timely and accurate completion of hourly performance reviews and maintained employee performance records.
- Managed over 30 daily calls and emails from job candidates, supporting recruitment and communication efforts.
- Submitted HR documentation to the Human Resources Service Center with high attention to detail and confidentiality.
- Collaborated with store management to ensure consistent staff support and operational coverage.
- Built foundation in customer service (2016–2021), handling over 100 inquiries daily and maintaining accurate customer records.
Education
Associate of Applied Science - Architectural Technology
Lake Washington Institute of Technology
Kirkland, WA 05.2001 - 06.2024
Skills
Human Resources Management
Conflict Management
Succession Planning
Talent Acquisition
Employee Orientation
Office administration
Computer skills
Administrative support
Certification
Mechanical Design Technology: AutoCAD, 06/22- Present
Timeline
Administrative Assistant
Elite Fencing and Landscaping
09.2023 - 01.2025
Associate Support Department Supervisor /Bilingual Customer Service Representative
The Home Depot
09.2016 - 08.2023
Associate of Applied Science - Architectural Technology
Lake Washington Institute of Technology
05.2001 - 06.2024
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