Keyri Rivera
Richmond,VA
Summary
Detail oriented Medical Receptionist with 2-years background performing clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Skilled administrative team member with practiced problem-solver with friendly and caring mentality and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Old Dominion Pediatrics
9323 Midlothian Turnpike , VA
05.2022 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage daily for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Take messages from patients and promptly relayed to appropriate staff.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Verify CPT codes.
- Verify HIPPA information.
- Request medical records from different providers.
- correspond with various insurance companies.
Education
High School Diploma -
Meadowbrook High School
4901 Cogbill 06-2020
Skills
interpersonal skills
- Flexibility
- Costumer services
- Computer skills
- Attention to detail
- Active listening
- Team work
- Understanding patients needs
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Old Dominion Pediatrics
05.2022 - Current
High School Diploma -
Meadowbrook High School
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