Keyshaun Gray
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
Work History
Security Guard Supervisor
Allied Universal Security Services
01.2022 - 04.2024
- Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
- Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
- Reduced incidents of theft and vandalism by maintaining a visible presence during patrols and monitoring CCTV systems.
- Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
- Conducted regular patrols of facility to detect and deter security threats.
Warehouse Trainer
Amazon
07.2019 - 04.2022
- Trained employees in identification and interpretation of operating calculations, item quantities and PPH.
- Kept detailed log of employee training progress and evaluated where necessary.
- Developed customized training materials to address specific needs within the warehouse operations, ensuring high levels of knowledge retention among staff members.
- Mentored and guided junior team members, cultivating a positive work environment that fostered teamwork and collaboration.
Shoe Sales Associate
Footlocker.com Inc.
06.2017 - 06.2019
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
Education
Bachelor of Science - Kinesiology
Cal State Fullerton
Fullerton, CA06.2025
Associate of Arts - Business Administration And Management
Mt. San Antonio College
Walnut, CA06.2022
Skills
- Reliability and punctuality
- Cash handling and management
- CCTV Monitoring
- Customer Assistance
- Work Ethic and Integrity
- Teamwork and Collaboration
- Attention to Detail
- Sales Performance
Timeline
Security Guard Supervisor
Allied Universal Security Services
01.2022 - 04.2024
Warehouse Trainer
Amazon
07.2019 - 04.2022
Shoe Sales Associate
Footlocker.com Inc.
06.2017 - 06.2019
Bachelor of Science - Kinesiology
Cal State Fullerton
Associate of Arts - Business Administration And Management
Mt. San Antonio College
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