Keyshawn Thomas
Riverview
Summary
Achieved successful project outcomes by leveraging strong teamwork and adaptability in high-pressure environments. Delivered results consistently by prioritizing tasks and meeting strict deadlines. Enhanced team performance through reliable support and initiative-driven contributions.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
Amazon
Ruskin, FL
03.2024 - 01.2026
- Executed operation of forklifts and pallet jacks to facilitate efficient goods transportation within warehouse environment.
- Executed inventory counts to uphold accuracy and optimize stock levels.
- Facilitated collaboration among team members to enhance workflow efficiency.
- Ensured cleanliness and organization of work area to uphold safety standards.
- Executed responsibilities in a seasonal role, ensuring operational efficiency during peak periods.
Customer Service Representative
Coca Cola Beverages
Ruskin, FL
03.2020 - 10.2024
- Handled customer inquiries promptly, ensuring high levels of satisfaction and encouraging repeat business.
- Administered product order workflows via SAP, improving overall processing speed and order accuracy.
- Implemented onboarding processes for new team members, focusing on customer service protocols and software systems to ensure operational efficiency.
- Coordinated with logistics to identify and address delivery problems, contributing to increased service reliability.
- Updated and managed customer interaction and transaction records in CRM system to support operational efficiency.
Sales Associate
Ultra Beauty
Riverview, FL
01.2015 - 04.2019
- Elevated customer service through tailored recommendations and in-depth product expertise.
- Oversaw inventory management and merchandise restocking to guarantee optimal product availability.
- Facilitated training sessions for new sales associates on operational procedures and customer engagement techniques.
- Spearheaded collaboration with team members to design visually compelling product displays that enhance sales performance.
Education
High School Diploma -
Jefferson High School
Tampa, FLSkills
- Assisted in organizing and preparing packaging materials for product distribution Supported team in labeling products accurately and efficiently Contributed to maintaining a clean and organized packaging area
- Executed picking and packing operations to ensure timely order fulfillment
- Demonstrated self-motivation and discipline in achieving personal and professional goals
- Assisted in maintaining cleanliness and orderliness of workspaces Organized supplies and materials for easy access Supported team members in achieving a tidy environment
Timeline
Warehouse Worker
Amazon
03.2024 - 01.2026
Customer Service Representative
Coca Cola Beverages
03.2020 - 10.2024
Sales Associate
Ultra Beauty
01.2015 - 04.2019
High School Diploma -
Jefferson High School