Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Keyshawn Winder

West Palm Beach,FL

Summary

Proven team player and customer service expert from H&M Retail, adept at exceeding customer expectations and fostering team collaboration. Skilled in problem-solving and time management, consistently met monthly sales targets. Recognized for flexibility and professional demeanor, enhancing customer satisfaction and team efficiency. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

H&M Retail
05.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.

Team Member

Fun Depot
04.2020 - 07.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

High School Diploma -

Palm Beach Central High School
Wellington, FL
05.2021

Skills

  • Customer Service
  • Reliable and Responsible
  • Exceeding Customer Expectations
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Professional Appearance
  • Flexible Hours

Additional Information

I've been on the deans list 3 years in a row.

Maintained a 3.1 gpa average at alabama state university.

Timeline

Retail Sales Associate

H&M Retail
05.2024 - Current

Team Member

Fun Depot
04.2020 - 07.2020

High School Diploma -

Palm Beach Central High School

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Keyshawn Winder