Keyshla Velazquez Rodriguez

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
• Educated patients on the blood draw process to ensure comfort and understanding.
• Processed specimens according to laboratory instructions while adhering to safety regulations.
• Assisted nursing staff with intravenous starts if needed while following proper safety precautions.
• Demonstrated excellent patient care by providing comfort and assurance during the procedure.
• Reviewed test orders from physicians or other authorized practitioners for accuracy prior to drawing blood samples.

Over 6 years of experience in operating Aviation airplane refueling systems and equipment as a Petroleum Supply Specialist. Obtain broad knowledge of safety procedures and skills on performing operational tasks for maintaining, receiving, storing, issuing, dispensing, distributing, and shipping of petroleum based products.

• Performed daily preventive maintenance checks on 13 Heavy Expanded Mobility Tactical Trucks (HEMTT) and various military diesel vehicles; analyzing the levels of petroleum, Aqua glow, and Mila Pour by recirculation of fuel.

• Conducted monthly inspections and reports for petroleum based products for testing.

• Administered fuel to aircraft aviation helicopters, stationery equipment, and military vehicles while maintaining, gauging, annotating, and accounting for mass accounts of JP8 (POL).

• Trained new team members the safety standard procedures for handling petroleum through proper protective equipment (PPE), inspecting of hazmat equipment, and ensured overall appropriate emergency precautions to prevent harm.

• Drove the M978 fueling truck for the various locations oversees as well as state side.

• Received and transported POL bulk with proper identification marking and documentation on containers.

• Trained team members on safety protocols and equipment usage.
• Coordinated refueling missions during training exercises and deployments.
• Performed regular maintenance and service on fuel storage tanks, pumps, and valves.
• Inspected equipment for proper operation prior to use or transfer.
• Established procedures for handling spills or leaks during loading and unloading operations.
• Identified potential problems before they occurred through proactive monitoring techniques.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Used personal protective equipment correctly to protect coworkers and patients.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Successfully completed 120 hours of externship during the Medical Assistant program at Florida Technical College
• Maintain safe, secure and healthy work environment by establishing and following standards and procedures
• Urinalysis, EKG, ECG, charting/documentations, vital signs, measurement, EHR - Simchart and injection
• Securing patient information, while following HIPPA guidelines and maintains patient's confidence by completing and safeguarding medical records