KEYTH FLORES
Haltom City,TX
Summary
Friendly team player with customer service abilities. Fast learner and committed to continuous, self-directed learning. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with databases and word processing software.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Lead
The Shippers Group
06.2021 - Current
- Evaluated employee job performance and motivated staff to improve productivity.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Generated KPI reports to track and improve metrics.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Partnered with representatives from different carriers to arrange materials shipments.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Regularly created and reviewed invoices and double-checked orders.
- Mastered warehouse computer system and trained other team members in software operation.
- Routed incoming mail and messages to relevant personnel without delay.
- Scheduled and confirmed appointments with carriers.
Payment Posting Specialist
PMAM CORPORATION
06.2020 - 06.2021
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Entered client information into databases quickly and with minimal errors
- Reconciled accounts receivable ledger to verify payments and resolve variances
- Identified, researched, and resolved billing variances to maintain system accuracy
- Applied more than 750 payments per day
- Provided information to customers regarding charge accounts and helped to open new accounts
- Frequent use of MS Excel to update number of checks received by various cities per day.
- Reconciled accounts receivable to general ledger.
Data Entry Clerk
DEL MONTE FRESH PRODUCE
07.2018 - 06.2020
- Obtained scanned records and uploaded into database
- Ensured that all computer system information was accurate and up-to-date
- Verified accuracy and validity of data entered in databases
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Organized, sorted and checked production data against original documents
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Prepared and operated offset printing press for maximum efficiency and production
- Multi-tasked to keep all assigned projects running effectively and efficiently
- Proofed all job orders, securing client approval prior to production
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
Restaurant Hostess
GONZALEZ RESTAURANT
04.2015 - 07.2018
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
- Assisted managers with quickly resolving service- and food-related issues
- Collected information from arriving customers to seat groups or place them on wait-list
- Documented reservations, alerted servers and managers of large groups and prepared seating
- Informed servers of newly seated parties for speedy service
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Took information about guests' party size, led to seating, offered menus and additional requests.
Education
ASSOCIATE OF ARTS
Mountain View College
Dallas, TXHIGH SCHOOL DIPLOMA -
Judge Barefoot Sanders Law
Dallas, TX05.2016
Skills
- Verbal and Written Communication
- Work Prioritization
- Filing and data archiving
- Building Customer Trust and Loyalty
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Oversee Distribution
- Coordinate Transportation
Timeline
Shipping and Receiving Lead
The Shippers Group
06.2021 - Current
Payment Posting Specialist
PMAM CORPORATION
06.2020 - 06.2021
Data Entry Clerk
DEL MONTE FRESH PRODUCE
07.2018 - 06.2020
Restaurant Hostess
GONZALEZ RESTAURANT
04.2015 - 07.2018
ASSOCIATE OF ARTS
Mountain View College
HIGH SCHOOL DIPLOMA -
Judge Barefoot Sanders Law
Similar Profiles
Bryan OrtizBryan Ortiz
Manager at The shippers GroupManager at The shippers Group
Phillip TaylorPhillip Taylor
Hormel Shift Lead at The Shippers GroupHormel Shift Lead at The Shippers Group
LUCERO MONSIVAIS MUNOZLUCERO MONSIVAIS MUNOZ
Shipping Office Clerk at The Shippers GroupShipping Office Clerk at The Shippers Group