Dynamic team leader with proven success at Mercedes Benz International, adept at coaching and motivating teams to enhance productivity. Skilled in process improvement and documentation, I implemented streamlined operations that significantly improved tact time efficiency. Committed to fostering a safe work environment through effective training and oversight.
Overview
6
6
years of professional experience
Work History
Team Leader
Mercedes Benz US International, Inc
09.2021 - 01.2025
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Gathered, organized and input information into digital database.
Frequently inspected production area to verify proper equipment operation.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Collected, arranged, and input information into database system.
Devised and implemented processes and procedures to streamline operations.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Managed schedules, accepted time off requests and found coverage for short shifts.
PBX Operator
Centra Health - Lynchburg, VA
03.2021 - 07.2021
Responsible for telecommunication infrastructure of multiple hospitals throughout the area
Recognition and broadcasting of all healthcare codes and emergencies for multiple hospital locations
Created and maintained company phone directory with current extensions and staff information.
Maintained records of daily data communication transactions, problems, and remedial actions taken.
Operated switchboard and routed incoming calls to appropriate departments.
Assistant Manager
Action Labor and Staffing Connections
08.2018 - 08.2020
Identified new business opportunities and potential candidates through prospecting efforts
Executed customer paperwork including credit and service checks, W9's, NTO liens, Certificates of Insurance, and Certified Payrolls
Executed employee paperwork checks including W2s, W4s, I9's, and various government E-verifications
Responsible for work site safety inspections, and follow ups for appropriate paperwork
General pay-roll services
Education
Bachelor of Arts - English
University of Florida
Gainesville, FL
05-2018
High School Diploma -
Riverview High School
Riverview
05-2018
Skills
Coaching
Shift scheduling
Team motivation
Work Planning and Prioritization
Task delegation
Quality improvement
Overseeing daily activities
Documentation and reporting
Analytical thinking
Workflow management
Process improvement
Accomplishments
Achieved Pulitzer Prize nomination for writing through studies at the University of Florida.